Regional Sales Process Adoption - EMEA At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.That's our story. Make it your story.
This position reports to

EL Commercial Operations Manager

Your role and responsibilities

As a Regional Sales Process Adoption Specialist (EMEA) you will be responsible for managing and ensuring the adoption and integration of end-to-end business tools & processes in the Local Sales Organizations (LSOs) in collaboration with the Local Marketing & Sales team, Global Commercial Operations team, Global Business Process Owner(s) and IS team. Guides the Local Sales and Local Division Units for the implementation and adoption of the business tools and processes released by global teams.• Owns and manages proper adoption and communication of enabling sales tools and processes (e.g., lead to opportunities, CPQ (Configure, price, quotation), AOG (Automated opportunity Generator), ServIS (Installed Base Management System); GID improvement and correct order entry (Master Data) for the countries in the Asia region• Supports the definition and deployment of Key Performance Indicators (KPIs) in the assigned area and monitors and strives to maintain high levels of performance, quality, accuracy, and consistency in sales processes• Assists the local teams in understanding and overcoming process bottlenecks and inconsistencies• Responsible for the sales tool deployment and acts as a representative for all tools-related topics in the assigned area.• Supports the implementation of enabling tools and processes in local Sales units.• Engages with global teams and suggests improvements in the sales tools based on their own evaluation to achieve simplification and increase users’ acceptance.• Ensures proper communication and updates on issues related to tools development and new functionalities.• Supports division-specific sales process documentation, guidelines, and updates and acts as a business analyst for Sales organization leader(s) by assisting them with monthly insights and focus areas to improve sales performance.

Qualifications for the role

University degree (preferably Business Administration, Engineering)At least 2-5 years’ experience in Sales& Marketing, Sales Support and business enablers Fluent English skills while additional languages would be an advantageDeep knowledge of SAP, SFDC, Case Management, MS Office, MS PowerBI, Celonis, Relex, ServIS, AOG Continuous improvement mindset and experience using standard methodologies (6 Sigma or similar)Autonomous, entrepreneurial, actions oriented, and team spirited.Understanding of Customer Procurement Process and able to articulate optimized commercial operation processesStrong communication and interpersonal skills with external and internal customers Excellent capacity to listen with strong analytical skills to bring a solid perspective of root causes and potential resolution action plan to Advocate “outside-in” Customer issues / pain points

More about us

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