Department: Service Sales & Operations
Other requirementIf an offer is made, we will respond to the offer within 3 days of the offer in principle due to the relationship with other candidates.
Hiring Process1st round: Director in English
2nd round: Second Director (if needed) in Japanese
3rd round: MD
※Web test after 1st interview
1st round
Starting dateASAP
Number of team members3 direct report
Totally 25 members
Work location (base office)Anywhere if he/she can go around Tokyo. Chiba, Osaka and Kitakyushu
work systemOffice work Home about 2 days a week (not during probationary period)
Management and overtimeManagers: Late-night overtime only
Role Summary• Workshop management – Manage and plan the daily operations of the workshop, working with and acting on deviations. Leading and motivating the workshop and service staff and Services Salesman personnel.
• Workshop customer relations – Develop and manage customer relationships ensuring that customer needs are met and services are developed to meet the future needs of the customer.
Workshop Service solution sales – Increase service solutions sales by developing, maintaining and communicating the services portfolio and solutions according to customer needs.
• Follow up workshop results – Develop the workshop business by following up budget, results, operational targets and taking measures in order, to achieve set targets. Regional Service Manager is required on-site management.
Required experience, qualifications, etc.
• Deep Automobile experience or Deep knowledge of Business management
• Management Experience (not necessarily the official Manager)
• Open mindset to change or improve the current situation
• High school education
• Experience from dealership position or similar
• Supervisory/ leadership experience
• Relevant work experience in automotive industry
• Speaking native Japanese and fluent in English
• Regular passenger car driving license
• Not a job hopper
• PC intermediate or higher, VLOOK UP, pivot, etc.
• Heavy vehicle license (Preferrable)
• Technical experience (Preferrable)
• Safety and health manager certificate (Preferrable)
Want:Automotive industry experience
academic credentialsCollege degree or equivalent
number of job changesWorked for one company for 4 or 5 years
LanguageJapanese native and English Business levelJapanese native and English Business level
VISANG except for permanent residence holders, Spouse visa
Traningfrom colleagues and superiors.