About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce® and AWS partner. In 2005, Rimini Street reinvented enterprise software support to deliver a better support experience and drive significant savings on total maintenance costs. Today, the Company delivers superior service experiences, at scale, centered on client success to enable enterprise software licensees to extract more value from their enterprise software investments, invest in innovation, create competitive advantage and enable growth. Over 5,500 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries have leveraged Rimini Street as their trusted provider for support and managed service solutions.

We actively seek a Regional ServiceNow Partner Manager. This is a remote position and can be based anywhere is the US.

Position Summary

ServiceNow is currently seeking a Regional ServiceNow Partner Manager (RPM-ServiceNow) to join the Global Partners, Alliances and Channels team to run one of our Largest Global Partnerships with ServiceNow in the assigned region. This position is a high-profile growth opportunity that demands a highly motivated individual with strong leadership, sales, communications, and organizational skills and is eager to learn and become part of a rapidly growing company.

At Rimini Street, we are creating a vibrant, world-class Global Partner Ecosystem to enable and accelerate growth.  As part of the Global Partner, Alliances & Channels organization, this role will have responsibilities for generating net new sales revenue with a one of our Elite Partners, ServiceNow across the market in the assigned region(s).

The RPM- ServiceNow will provide sales leadership to the Global Partner, Alliances & Channels Management team to drive and generate new business sales revenue via “sell-to”, “sell with” and “sell through” motion. This will be achieved by territory planning, account planning, forecasting, using business development techniques and field-based sales activities within Rimini Street and ServiceNow, engaging with the ServiceNow ecosystem to ensure success in generating revenue opportunities and effective management and closure of sales opportunities. This qualified individual will also collaborate with a world class Global-Regional Sales Team and Alliance Team and drive the unified partnership program to achieve revenue growth and enhance our ability to deliver an exceptional customer experience.

Essential Duties and Responsibilities

 Achieve sales quotas for allocated territory on a quarterly and annual basis. Align offerings and solutions with regional GTM and interlock with global GTM plans including solution and industry focus. Educate Field Sellers on differentiation of partnership so they can provide more informed decisions to customers. Qualify, develop, and execute new sales opportunities and ongoing revenue streams. Conduct in-depth research of ServiceNow’s needs, business conditions, and drivers in assigned region to tailor the Rimini Street value proposition. Support Prospect qualification, development & execution of new sales opportunities across various RTM. Ability to accelerate License consumption and adaptable to challenging scenarios / problem statements. Help build the Rimini Street practice with ServiceNow beyond ITSM and move to modernizing legacy ERP Systems.  Help Scale the Rimini Street business into key industry Verticals of ServiceNow such as BFSI, HC, Retail to name a few. Help navigate the Horizontal Service Line structure and explore new avenues of business with L4, AMS and Professional Services. Leverage the segmentation and coverage model within the assigned region to include alignment and execution of the global Partner Program principles and guidelines. Develop comprehensive joint go-to-market Business plans with the ServiceNow for the assigned region leveraging all aspects of executive alignment, business planning, execution, and metrics-driven governance. Interface to the global team and stakeholders in time zone including visibility of contracts renewal and de-bookings. Pipeline management and forecasting. Conduct Quarterly business review with ServiceNow and Rimini Street leadership. Drive Marketing plan along with Rimini Street and ServiceNow Marketing Team.

Additional Responsibilities

 Work strategically to identify new industry specific ‘use cases and solutions’ with ServiceNow specific to the assigned region. Develop world class business plans with associated QBR governance & exec sponsorship with ServiceNow to include committed targets & shared metrics. Manage potential conflicts and develop aligned approaches and resolutions at Executive levels Drive and Manage Geo Partner Managers and Territory Partner Managers for seamless execution Run Global Pipeline calls, Bi-weekly Alliance Cadence call and Governance.

 

Requirements

 Established operational relationships within the SaaS community. (ServiceNow experience preferred) Track record of consistent quota attainment & over achievement Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals. Knowledge of System Integrators, Resellers & Independent Software Vendors is a must. Ability to engage directly in the sales cycle on joint ‘must win’ pursuits/opportunities, as well as facilitate joint engagement as and when necessary. A strong background in sales or alliance partnerships gained within the Cloud/SaaS space, managing multi-million-dollar deals. Align, localize, and execute joint GTM strategy and multi-year regional business plans with , as well as ServiceNow ensuring development of compelling joint GTM value propositions aligned to Rimini Street’s value proposition. Demonstrable track record of achieving and exceeding targets whilst managing a small number of large accounts or alliance partners, ideally with a next generation software company. Clearly defined joint go-to-market initiatives with key Rimini Street-Partner global exec sponsors with key milestones and progress tracking metrics & associated rigor to ‘inspect what we expect’.

Experience

The ideal candidate will have 12+ years of prior global alliances and partner sales including business development in Enterprise Software and/or Cloud Services (including Enterprise SaaS) driving partner revenue & accelerated growth with & through SI-SP partners in collaboration with an enterprise sales force.Proven skills building Go-to-market plans for Channel, SI and partner organizations.Successful industry experience working with the strategic systems integrators and service providers that utilize Software/SaaS, embedded in their Service OfferingsIs goal-oriented and confident, with aptitude and desire to work with high-performing teams. This individual must demonstrate an ability to operate in a highly collaborative environment and fosters a “win as a team” environment.Diligent at measuring and communicating progress to achieve targeted business results, identifying obstacles and associated remediation plans.Experience and relationships with major SI’s, ISV’s, Managed Service Providers, Value Added Resellers and experience with leading software, Cloud & SaaS organizations required.

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

CompanyWe dream big and innovate boldly.  ColleaguesWe work with extraordinary people who create a culture of mutual respect and collaboration. ClientsWe relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017 Over 5,500 signed clients, including over 180 of the Fortune 500 and Global 100 companiesOver 2,000 team members in 23 countriesUS and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.

Compensation is based on role, location, and level of applicable experience. 

Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

The general salary range for this type of role is 154k - 193k depending on skills and experience.

Benefits for US employees include:

Medical, Dental, and Vision insuranceDisability insurancePaid Parental Leave401(k) programGenerous Paid time off (PTO)