About the Role:
Are you an experienced leader in facilities management with a passion for operational excellence? BGIS is seeking a Regional Services Manager to oversee the day-to-day management and operational delivery of services across allocated regional states. This role is pivotal in ensuring the highest standards in service delivery, stakeholder engagement, and continuous improvement.
Key Responsibilities:
Serve as the primary contract interface with Qantas, ensuring the seamless delivery and performance of operational services within the region. Provide leadership and managerial oversight of operational staff, including Soft Services and Self-Perform Technical Trades. Act as the escalation point for regional stakeholders, ensuring effective issue resolution. Build and maintain strong, collaborative relationships with key Qantas stakeholders to facilitate seamless communication. Implement best-in-class operational management services, driving efficiency and excellence. Lead financial planning, performance management, risk management, benchmarking, and reporting. Contribute to the annual Asset Management Strategy and Asset Management Plan. Drive innovation and share best practices across the portfolio. Uphold a proactive and positive leadership approach, fostering a cohesive working environment.
Qualifications & Experience:
Proven experience in an integrated services and property model, delivering Property Management, Facilities Management, Project Management, and Financial Management services. Strong business acumen with expertise in business planning and financial management. Demonstrated experience in relationship management with external clients and contractors. In-depth understanding of current technical legislation related to Facilities Maintenance Management. Experience in managing subcontractor service delivery. Knowledge of QA, OH&S, and environmental systems. Proficiency in desktop applications such as Word, Excel, and Outlook. Experience with Computerised Maintenance Management Systems (CMMS).
Education & Certifications:
Bachelor's or Master’s degree in Property, Commerce, Business, or a related field. Industry-recognized qualification in Building/Facilities Management or related discipline. Training in OH&S, QA, and environmental legislation and systems. Facilities Maintenance Management, Project Management, and/or Property Management certifications.
Our Key Benefits Include
✔ Exposure to a Diverse Facilities Management Landscape
Work across various sectors, gaining valuable experience and broadening your skill set.
✔ Comprehensive and Structured Training
We invest in your professional growth with thorough training programs designed to enhance your expertise.
✔ Close-Knit, Professional, and Supportive Team Environment
Join a team that values collaboration, mutual support, and a friendly workplace atmosphere.
✔ Reward and Recognition Program
Hard work doesn’t go unnoticed. We appreciate and reward dedication and excellence.
✔ Opportunities for Engagement
Get involved in social, CSR, and other committees to make a meaningful difference and contribute to our community.
✔ Diversity and Inclusion
We are proud to promote a diverse and inclusive work environment. In 2024, BGIS was awarded Work180’s Most Improved Company for Gender Diversity. Additionally, 3% of BGIS APAC employees identify as Aboriginal and Torres Strait Islander.
✔ Community Engagement
All permanent and fixed-term employees are entitled to two paid volunteer days (16 hours) per year.
✔ Recognition and Awards
In 2023, BGIS APAC won nine prestigious industry awards.
✔ Best Places to Work
Recognized in the 2024 AFR BOSS Best Places to Work, securing 3rd position.
BGIS, with over 10,000 employees globally, leads in facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. Managing more than 50,000 diverse facilities, including critical environments like data centers, we serve clients across Defence, Healthcare, Government, Higher Education, and Utilities sectors.
Apply now to be part of a workplace culture that values diversity, safety, sustainability, and continuous innovation. Explore opportunities at apac.bgis.com.