As an OnSite Operations Regional Supervisor, you will oversee the performance and development of OnSite Specialists across your region, driving operational success and customer satisfaction. This role requires strong leadership, excellent communication skills, and the ability to travel to support the region.
What you will do:
Supervise the OnSite Specialists within your region, overseeing their performance, career development, and day-to-day operations.
Lead recruitment efforts, including interviewing, hiring, and onboarding new team members.
Coach, mentor, and provide leadership to all OnSite Specialists across the assigned territory.
Partner with sales teams to strengthen customer relationships and drive growth for the OnSite business.
Monitor and evaluate performance through regular reports to management, including activities, staffing levels, and region performance.
Ensure timely completion of training and development programs for all specialists.
Manage attendance, time-off requests, and ensure adequate coverage for all team members.
Travel up to 75% of the time to support operations, including overnight trips as necessary.
What you need:
Required Qualifications:4 + years of relevant work experience; 3+ years of management experience, with a proven ability to lead teams and manage operations and at least 1 year of experience in the operating room or a clinical services-related account.
Bachelor's degree in business, marketing, or a related field.
Strong organizational, analytical, and decision-making skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experience with expense reporting tools.
Ability to lift up to 60 lbs occasionally and 20 lbs consistently.
Excellent communication skills, with the ability to engage with large groups and individuals at all levels.
Ability to manage a team remotely and drive results while traveling frequently.
Preferred Qualifications:Experience with Stryker ProCare or in a related field or services role.
Experience working in a similar healthcare or technical services environment.
Strong problem-solving abilities and the capacity to manage complex tasks independently.
Ability to review and assess performance metrics and report on progress.
Experience with financial reporting and understanding of regional P&L.
Travel Percentage: 70%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.