Essential Duties and Responsibilities:
- Supervise a team of employees through cultivation of a high performance team
- Ensure adequate staff coverage for assigned program area
- Serve as subject matter expert for identified area of program knowledge
- Ensure assigned team is meeting contract and individual SLA's, and related requirements
- Work with contract management and shared services to identify opportunities for improvement and efficiencies
- May attend client and stakeholder meetings
- Performs other related duties as assigned.

Minimum Requirements
- Bachelor's degree or equivalent combination of education, technical training, or relevant experience in lieu of degree
- Minimum of two years of related experience. - Bachelor's Degree in Health, Social Work or a related field- Minimum of 3 years' experience in the human services field

- Strong understanding of behavioral health diagnoses, psychotropic medications, medical diagnoses, and prescribed medications. 

- Excellent multitasking and prioritization abilities, ensuring efficient execution of job duties. 

- Ability to work independently while exhibiting strong interpersonal and team collaboration skills. 

- Proficient in Microsoft Office Suite (Word, Outlook, Excel) and comfortable working with various digital tools. 

- Ability to manage communication effectively, ensuring prompt responses to emails and voicemails (within two business hours). 

- Strong verbal and written communication skills, with the ability to interact professionally with providers, state contract officers, team members, and other stakeholders. 

Preferred Skills- RN with an Associates Degree in Nursing- Experience in supervising a team in the human services or healthcare field- Knowledge of Medicaid Waiver, Long-Term Services, and Supports, or similar programs- Experience working with Person First standards, HIPAA guidelines, and confidentiality policies in a healthcare setting

- Additional certifications related to healthcare, social work, or human services are a plus. 

- Strong analytical skills with the ability to define problems, collect data, and draw valid conclusions to support decision-making

Home Office Requirements: 

- Maximus provides company-issued computer equipment 

- Reliable high-speed internet service 

*Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity  

*Minimum 5 Mpbs upload speeds 

- Private and secure workspace 

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EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.