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The Sustainability Manager will be responsible for one of JLL’s high profile clients, you will play a pivotal role to support the client’s programme and ensure that we deliver our sustainability and social value obligations. The contract is permanent.

We are aligned with the client you’ll be supporting to drive sustainability and social value through everything that we do, across all service lines, operations, and job positions.

Main duties and responsibilities

Report to a senior member of our EMEA Sustainable Operations team, with dotted line to Account Director, to deliver the client’s sustainability and social value strategy in a co-ordinated mannerOversee the management of the sustainability and social value element of the client’s programme governance structure as well as our JLL teamManage analyst team and be the go-to person for sustainability within the account team and provide trainingDevelop and implement management plans for sustainability initiatives across the portfolio and embed within overall JLL account deliveryCoordinate and manage the delivery of the social value (SV) scope with the SV expert.Undertake sustainability audits on site when neededDevelop and submit monthly, quarterly, and annual sustainability reports to clientTake ownership of sustainability and social value contract requirement and performance reporting systems including development, tracking, and updating of KPI’sPopulate and frequently update the social value tracker and track resultsConduct impact analysis of sustainability and social value initiatives and identify action to deliver enhanced outcomesCoordinate with account global team for continued improvement and consistency of deliverablesBe the key point of contact for the client on all sustainability and social value elements related to managing their workplace servicesBuild and maintain a strong relationship with the client and other key stakeholders within JLL

Skills and Experience – Essential

Minimum 7 years work experience as a sustainability manager or experience in delivering similar responsibilities in a different roleBe passionate about sustainability and social valueAbility to engage with colleagues both within JLL and client side at various levels of seniority and understanding of sustainability as a subject matter areaExperienced in working within a complex, corporate environmentExperienced in managing accounts for clients with complex needsConsistently deliver performance targets and takes quick, corrective action when required to exceed expectations where possiblePrevious evidence of creating sustainability reports, strategies and communication materials within a large client or organisational settingA proven track record of delivery and understanding of the latest sustainability and social value themes and approachesAble to deliver high-quality work in a timely manner while under time pressureGreat communication skills - excellent presentation skills (verbal and written)Ability to think broadly, create a shared vision, and embrace change as an opportunityThe ability to work under minimal supervision in a rigorous manner to deliver accurate, high quality, engaging and client ready outputs

Skills and Experience – Desirable

An overall understanding and experience of delivering sustainability solutions or programmes within real estateExperience managing sustainability and social value in a facilities management environmentBachelor or Master’s degree in a sustainability, environmental, or building performance related subject

Behavioural Competencies

Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big pictureDrive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital driveHelps others - Builds relationships, actively collaborates, helps others succeed.Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilientBusiness first - Focuses on customers and clients, business/financial acumen, JLL first Inspire - Inspire others, creates vision and strategy, energizes others

Location:

–Amsterdam, NLD, Dubai, ARE, Frankfurt am Main, DEU, London, GBR, Madrid, ESP, Milano, ITA, Paris, FRA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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