Regional Technical Manager Location IN-TN-Chennai Posted Date 2 months ago(11/13/2024 5:14 AM) Job ID 2024-10515 # Positions 1 Category Technical Services Position Type Regular Full-Time Overview

 

Location : Chennai 

 

Position Objective :

 

 

The Technical Service Specialist is accountable for providing research, laboratory analysis and technical support to customers that consistently achieve the business unit targets. Responsible for developing in collaboration with Research & Development (R&D) experimental protocols and testing parameters, presentations, technical write-ups, and conducting trials with customers that lead to sales. Also responsible for analyzing and interpreting results and reporting findings to customers in a highly professional manner.

Responsibilities

Technical Support

Conduct plant trials to proof quantifiable benefits to meet customer’s success factors to purchase Kemin’s solutionsProvide technical assistance to sales team regarding product dosage(s), trial protocols, point of addition to meet customer’s success factorsAnticipate customer’s needs and pain points acting as the trusted technical advisor using Needs Pay Off questioning from SPINProactively develop new sales tools and creative customer engagement activitiesContinuously train customers and upskill sales team

Technical Data & Documentation

Proactively generate new technical science based qualitative, quantitative and sensorial data that ensures Kemin stays ahead of competition in all focus segments – bakery, confectionery, sauces, seasoning, processed meat (not limited to these)Develop and maintain most up to date technical documentation, including product specifications, application guides, and troubleshooting manuals within SharePointCollaborate with R&D & Product Management team to generate new products, localize products to focus countries and segments, renovate products that are not selling

Market Research:

Stay informed about industry trends, regulations, and competitor activitiesConduct market research to identify new product opportunities to meet industry gaps and/or customer pain points & unmet needs

 

In collaboration with the Leadership team, provide strategic directions for Kemin Food Technologies Asia to achieve the business unit leading and lagging indicators.

 

 

 

 

Qualifications ·       Min. Bachelor Food Nutrition/Biochemistry/Microbiology or other related discipline, from a recognized university ·       Strong technical knowledge of food ingredients with minimum 5 years’ work experience in similar capacity·       Astute application background in bakery & confectionery and sauces & seasoningExperience with plant trials and product demonstrationsAction Orientation: Taking initiative and proactively addressing challengesPlanning and Alignment: Setting objectives, breaking down tasks, and anticipating contingencies.Innovation: Generating new ideas, pushing boundaries, and implementing creative solutions.Tech Savvy: Understanding and adapting to emerging technologies.Resourcefulness: Efficiently securing and utilizing resources.Effective Communication: Developing and delivering clear and tailored messages.Managing Ambiguity: Operating effectively in uncertain situations.

 

Working Conditions: The position will operate from Singapore/India and is expected to spend ~40% travelling regionally within Asia. The position is considered 40 hours per week and requires flexibility to take evening calls between Americas, Europe and Asia.

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