To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Regional Training & Technical Support Lead located in Bangalore.
What a typical day looks like:
Identifying training needs of Field team (ASPs)Creating training content - Both product & processTraining planning and executionMeasure and improve training effectivenessTechnical support to Field teamInterface with customers (brand) to escalate field technical issuesLiaise with brand to get solutionsImpart training to internal teamSelf learning abilities to upgrade and keep the team updatedThe experience we’re looking to add to our team:
Technical Qualification (Min. Diploma in Electronics / comm.)Minimum 4 years to Maximum 6 years of experience in handling Computer hardware support and Training – L3, L4Experience in handling multiple service outlets (Computer hardware)Ensuring ASP (Authorized Service Partner) training and enhance their technical skill levelReporting to the regional managers on regular basisWhat you will receive for the great work you provide
Health InsurancePaid Time off#LP17
Job CategoryOperationsFlex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.