Lazada Group is a leader in eCommerce, serving customers across 10 Southeast Asian and South Asia (Daraz) markets. The Lazada Design Studio boasts over 90 members, fostering a diverse community with strong leadership focus on career development and long-term growth.

You'll be joining the Lazada Pay team with extensive portfolio covering various Business Domains: Payments, Wallet, PayLater, Loans, Insurance, Digital Goods, Travel and more.

YOU CAN EXPECT TO BE
1) A Strategic Influencer, Pragmatic Do-er:
Engage with customers and stakeholders to balance various objectives while maintaining user-centric design.
Support product teams in discovery stages and define requirements using journey maps, information architecture, task flows, and user flows.
Collaborate with product managers to fuel product roadmaps and prioritize new features, informed by UX perspectives.
Transform abstract concepts into reality through teamwork with software architects and engineers.

2) A Savvy Operator in a Fast-Paced Environment:
Manage ambiguity and navigate diverse stakeholder opinions to find suitable solutions.
Deliver high-quality, compliant designs quickly, adapting to the iterative design process.
Evolve the Design System by maintaining UX/UI standards and ensuring consistency across digital products.
Provide guidance on UX/UI best practices across teams.

KEY RESPONSIBILITIES
1) Lead Design Mastery:
Build impactful partnerships with various stakeholders and navigate complex corporate dynamics.
Engage in hands-on design processes from service to interaction design, adhering to Scrum/Agile methodologies.
Incorporate industry best practices to create engaging user experiences and validate concepts with data.

2) Stakeholder Management & Design Advocacy:
Communicate design clearly at all organizational levels and foster supportive relationships.
Educate stakeholders on leveraging UED expertise to maximize project impact.
Manage multiple projects and expectations in a fast-paced environment to provide focus for the team.

3) Independence & Ownership in Design Projects:
Organise and prioritise design requirements in alignment with strategic roadmaps.
Foster collaboration through discussions/workshops with stakeholders for alignment.
Visualise complex concepts simply, facilitating effective communication with Product, Engineering, and Operations teams.
Apply Design Thinking to convert customer needs into effective prototypes.

4) Team Contribution to DS:
Drive discussions to unify and improve design components/style libraries across domains.
Advocate for proper use of design system guidelines and support ongoing design system improvements by gathering feedback and tracking usage impact.