Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Regional Virtual Card Lead – SME CommercializationMastercard is a technology company in the global payments space. We connect consumers, financial institutions, merchants, governments, and businesses worldwide, enabling them to use electronic forms of payment instead of cash and checks. We leverage technology and data-driven insights to make electronic payments more convenient, secure, and efficient for people everywhere.Our business has a global reach—extending to more than 210 countries and territories—and continues to experience growth in a world where 85% of retail transactions are still made in cash and checks.
Micro, Small, and Medium Businesses (SMEs) are critical drivers of global economic growth, representing 75% of the global workforce and about 50% of global GDP. Additionally, SMEs foster inclusion, with minorities owning 45% of small businesses and one-third of small businesses being women-owned. As such, SMEs have become a top priority for many governments and enterprises.
Mastercard’s segment strategy focuses on driving growth in core products while also fostering long-term expansion through innovative solutions and expanded product distribution.
The successful candidate will serve as the key regional Virtual Card Number (VCN) resource, partnering with various Mastercard stakeholders within the region, as well as banks, acquirers, fintechs, and other SME service providers. They will identify, support, and, at times, lead all go-to-market opportunities for virtual card spend and distribution.
Key Responsibilities:
•\tDevelop and execute a regional strategy for VCN in SMEs.
•\tDefine potential partnership frameworks, assess global partners, and accelerate efforts to drive incremental B2B volumes across the regions.
•\tProvide insights on SME trends and landscape changes to support segment strategy for both physical and virtual card spend.
•\tCollaborate with global SME segment product management and development teams to ensure SME products and solutions are developed and enhanced based on SME and non-bank distribution partners' input, adhering to SME product distribution standards.
•\tSupport regional product and sales teams in customer and partner-facing conversations (pre- and post-sales) on card controls, virtual cards, and tokenization. This includes having a detailed understanding of product features to identify and implement solutions in partnership with the Customer Solutions Centre and the local product team.
•\tAssist sales teams in pre- and post-sales partner meetings.
•\tPartner with global government, fintech, digital partnerships, and GPS teams to identify potential SME B2B use cases, risks, and regulations.
•\tDevelop use cases, playbooks, and distribution model archetypes that can be leveraged for scaling efforts.
•\tCollaborate with colleagues to capture more SME B2B flows and provide go-to-market/rollout support for new B2B solutions, partnerships, and initiatives.
All About You:
•\tAble to navigate conversations that are both technical and business-oriented.
•\tExcellent writing skills, with experience in creating training materials and product guides.
•\tExperience working with engineering teams; familiar and comfortable with technical specifications (API, Batch).
•\tStrong understanding of the card payment ecosystem and transaction flows—both data and financial.
•\tKnowledgeable about competitive offerings and industry trends, with international market experience.
•\tStrong expertise in B2B and embedded payments, with an understanding of SME B2B flows, including delegated spend, accounts payable, embedded finance, and trade use cases.
•\tAble to work independently with minimal guidance.
•\tSelf-motivated, thrives in a fast-paced environment, and ready to take on stretch goals.
•\tFlexible and creative, able to adapt and excel in a constantly changing environment while multitasking and adjusting to evolving responsibilities.
•\tSkilled in developing visually compelling presentations with clear logic and structure.
•\tCapable of leading initiatives from start to finish, with excellent time management and organizational skills.
•\tStrong ability to build cross-functional relationships and establish an internal network to execute strategy effectively.
•\tStrong customer relationship-building and management skills to meet and manage the expectations of both internal and external customers.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.