Job Summary

Nurse will triage all patients scheduled with the MD and provide ongoing support to patient calls, prescriptions and intake appointments.

Responsibilities

• Assess the nature of the problem and the intervention required.

• Perform all duties in a cost-effective, as well as a time-effective manner for both physician and patient.

• Serve as a liaison with referring physicians.

• Maintain good communications with referral sources. Share information with team members.

• Assist in the preparation of Quality Improvement reports.

• Assume authority and responsibility for decision making and problem solving for the Practice in the absence of the Practice Manager.

• Prepare various reports as required/requested. Maintain in-service/ education records.

• Maintain ongoing communication with the staff and physicians in assuring
quality patient care and customer satisfaction. Monitor office "flow" on daily basis.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)

The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.

Common Duties and Responsibilities
(Essential duties common to all positions)

1. Maintain and document all applicable required education.
2. Demonstrate positive customer service and co-worker relations.
3. Comply with the company's attendance policy.
4. Participate in the continuous, quality improvement activities of the department and institution.
5. Perform work in a cost effective manner.
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
7. Perform work in alignment with the overall mission and strategic plan of the organization.
8. Follow organizational and departmental policies and procedures, as applicable.
9. Perform related duties as assigned.

Education 

• Associate's Degree (Required) Experience: 3 YEARS Nursing
• Bachelor's Degree

Credentials 

• Registered Nurse (Required)
• Basic Life Support (Required) Within 30 days of hireWithin 30 days of hire

Work Schedule: Days

Status:  Full Time Regular 1.0

Location: Women & Children's Hospital

Location of Job: US:WV:Charleston

Talent Acquisition Specialist: Lauren.Lane@vandaliahealth.org