Registration Associate - VIP Lounge - The Cosmopolitan
MGM Resorts
Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
THE JOB:
As a VIP Lounge Representative, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.
THE STARTING RATE: $20.00
THE DAY-TO-DAY:
Ensure the VIP check-in/out process is efficient and flawless while facilitating an excellent working relationship between the property and the guestResolve guest bills with casino hosts for any additional food, beverages or show ticketsEnsure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactionsWHAT YOU MUST HAVE:
High School diploma, GED, or equivalent education experienceAbility to work varied shifts, including weekends and holidaysTHE IDEAL CANDIDATE:
1+ years of guest-facing customer service experience1+ year of Front Desk, Concierge, VIP Lounge experienceWorking knowledge of Learning Management System (LMS) software or related platformsExperience working in a similar resort settingTHE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.Free meals in our employee dining roomFree parking on and off shiftProfessional and personal development through programs and networking opportunities as well as volunteer opportunities in the communityAre you ready to JOIN THE SHOW? Apply today
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