The Registration Clerk is responsible for coordinating the insurance clearance process by completing financial clearance for patients being admitted into the hospital. Essential functions of this position include: + Greet, register, instruct and provide general assistance to patients while providing superior customer service and respect to patients and families. + Accurate data entry of demographic, regulatory questions and financial information into computer + Effectively verify and communicate to patients and their family insurance eligibility, filling, collections and payment responsibilities. + Collections: Correctly collect co-pays, co-insurance, deductibles and set up payment + Maintain and balance cash drawer + Answer phones, take messages and return voicemails + Medical Records: Following appropriate HIPAA guidelines provide medical records to primary care providers, insurance carriers, referred providers and patients per patient request. Essential Skills and Experience: + Basic typing and computer proficiency + 1 – 2 years of Customer Service experience + Detail oriented with exceptional interpersonal communication skills + Strong team player + Time management: the ability to organize and manage multiple priorities + Commitment to company values + Ability to work independently and with the public in a high-pressure environment while maintaining excellent customer service. + Flexibility with schedule; including day, evening and weekend hours as needed + Basic math skills and accurately process money transactions + Experience with office equipment: Microsoft and Outlook platforms; multi-functional printer/copier/fax, multi-line phone system. Required Education: High School Diploma or equivalent. Associates and /or additional college preferred. Work experience could be equivalent to college.