Servus is growing! We are currently looking for a Registry Agent at our Grande Cache branch!

Posting Closes: January 10, 2025

Employment Status: Full Time 37.5 hours per week- Branch Hours are Tuesday to Saturday and successful candidate must be willing to work shifts within the operating hours.

Reporting to the Registry Supervisor, you play a vital role in the delivery of superior personalized service to our member owners/clients. As a Registry Agent, you are accountable for assessing member/client needs and manipulating databases in order to process over 160 products in the areas of motor vehicles, vital statistics, land titles, personal property and corporate registry on behalf of their employers and Service Alberta.

More specifically, the scope of your responsibilities will include, but are not limited to:

Achieve or exceed assigned sales and referral goals Enthusiastically participate in, and assist in the creation of corporate and branch campaigns, and marketing/business development plans Build member/client confidence, loyalty, and trust through the delivery of superior personalized service and the referral or sale of customized financial solutions Address member inquiries and concerns with ease Remain current on product knowledge with a focus on communicating benefits to our members/clients Ensure necessary due diligence is taken to support the accuracy of all member/client transactions Adhere to all policies and procedures in order to mitigate risk of loss to Servus Credit Union and Service Alberta Apply Freedom of Information and Protection of Privacy (FOIP) Act and apply Personal Information Protection Act (PIPA). Train and support team members as required Actively participate in department/work unit and credit union meetings Contribute positively to branch morale and a cohesive work environment