ESSENTIAL DUTIES AND RESPONSIBILITIES include the following and other duties as assigned.

Provides the required technical documentation to support regulatory and registration requests for the NOW Sales Teams.  This responsibility includes but is not limited to COAs, product specifications, vendor quality documents, allergen statements, non-GMO statements, product labels, Organic, Kosher and Halal certificates. Procures technical information from QA/QC and other company databases for the NOW sales teams for regulatory and registration requests.  For documentation and registration work, reviews, proofs and confirms accuracy and correctness of documentation work based on various company documents, supplier information and other regulatory sites while ensuring conformance to GMP and other regulatory requirements. Alerts team manager and/or supervisor, quality and sales teams of any discrepancies found. Develops a tracking system and monitors accordingly to ensure delivery of all required documentation at the expected deadline. Maintains regulatory and registration files of all work and documents provided to the sales teams. Complies with safety and GMP requirements.

 

SAFETY RESPONSIBILITY STATEMENT

Supports a culture of safe operations; follows all safety rules and procedures. Actively participates in any safety programs by engaging in training activities to learn what constitutes a safe work environment. Fulfills responsibilities as outlined in the company safety management plan.

 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

Associate’s degree from a two year post high school college or bachelor's degree (BA or BS) from four-year college or university with a related degree in biology, chemistry, nutrition and/or quality/regulatory compliance preferred. 

 

LANGUAGE SKILLS

Ability to read, analyze, and interpret science-based documents, general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports and business correspondence. Ability to effectively present information/documentation and respond to questions from manager, colleagues and customers.

 

OTHER SKILLS AND ABILITIES

Excellent interpersonal, organizational skills and attention to detail required. Good computer skills required, including proficiency with Word and Excel. Oracle and LIMS experience and other quality technical databases a plus.

 

REASONING ABILITY

Problem solving skills required.

 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

WORK ENVIRONMENT 

Desk and office environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

2025 BENEFITS AT A GLANCE