A senior member of the compliance team, focusing on regulatory liaison duties and driving conduct and culture matters pertaining to the distribution channel.

Position Responsibilities:

Manage and track the company’s engagements with regulators, law enforcement agencies, authorities and industry bodiesWork closely with internal stakeholders to provide quality and timely responses to regulatory queriesReview and assess matters pertaining to fitness and propriety of new and existing agents/representatives as a member of the Fit and Proper CommitteeDrive the conduct and culture agenda of the company from a compliance perspective through timely identification and implementation of conduct and culture initiatives to improve awareness of sound conduct and culture behaviour based on the company’s values and regulatory outcomesEnsure that the company’s fit and proper, outside business activities and consequence management frameworks are sound, robust and effectively implementedProvides advise to business stakeholders on regulatory engagement, conduct and culture mattersProvide quality input to Compliance reportsWorks independently with minimal day-to-day guidanceConduct trainings on conduct and culture mattersWhen applicable, report irregularities to Management which may include Senior Management of the various business units we supportInvolved in company or department initiatives, including policy and procedure improvements

Required Qualifications:

Diploma or Degree in finance, business, or related fieldsMinimum 10 years of related insurance industry experienceRegulatory and market conduct compliance background is requiredProfessional qualifications such as FLMI, Diploma in Life Insurance, CMFAS Exams (M5, M9, M9A, CHI, M8, M8A), Diploma in Financial Planning will be preferredProficient in Microsoft suite of applications; generally tech savvyKnowledge of key rules and regulations governing insurers and financial advisersPossess an ethical and tenacious mindsetAbility to tackle problemsCollaborative attitude and team player

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid