The firmwide Regulatory Learning team, which is part of the Human Resources Talent & Employee Experience organization, is responsible for management and execution of the Regulatory and Compliance training strategy in support of JPMorganChase’s global Compliance and Regulatory agenda. 

The firmwide Regulatory Learning team works closely with the Lines of Business (LOB)/Functions and Compliance Subject Matter Experts (SME) to identify, design, and deliver appropriate learning solutions to JPMorganChase stakeholders and workforce members globally across the firm, and to measure outcomes and impacts of the learning solutions.  Training managed by the Regulatory Learning team is heavily scrutinized by Regulators globally.  In addition to designing solutions for identified training needs, the team supports Regulator, Audit, Compliance and Control team requests related to ongoing external exams and internal reviews.

As an Associate within Regulatory Learning team, you will be primarily responsible for analyzing the results of mandatory corporate level Compliance training assignments globally across the firm to confirm appropriate assignment as intended based on guidance from Compliance management. Execution and management of this process helps mitigate Compliance risk of failing to assign mandatory Compliance training to applicable employees, therefore reducing the risk of audit or regulatory findings. 

You will build robust understanding of the end-to-end Compliance training lifecycle and be a part of the day-to-day Regulatory Learning team operating model and business processes. This includes understanding governing policies and procedures and systems/tools (how they work and issues that could impact data).

Job responsibilities

Review targeted audience assignment requests and analyze audience criteria data to determine the accuracy of Compliance training assignments based on desired outcomes, as defined by senior LOB/Function approvers and Compliance SMEs Engage with all levels in the Regulatory Learning and Learning Operations teams to obtain and understand key data to support targeted audience assignment requests and address any identified issues through resolution Maintain documentation to support reviews and resolution of identified issues to meet third line of defense expectations and testing Assist EMEA Regulatory Learning Leads with audits and regulatory exams as needed

Required qualifications, capabilities, and skills

Excellent analytical skills and ability to translate information into reference data attributes Solid critical thinking and decision making skills  Strong time and task management skills, including ability to manage multiple deliverables at once, without sacrificing quality Excellent organizational, interpersonal and communication skills (written and oral), and ability to effectively interact with all levels of management, including remote teams Computer literacy, especially Microsoft applications (Excel, Word & PowerPoint)

Preferred qualifications, capabilities, and skills

Relevant Regulatory/Compliance, Risk and/or Controls/Audit and training related experience Process improvement experience