At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Job Description **Summary** Manages the care of a defined patient population across the continuum through collaboration with other care providers and physicians. The case manager facilitates quality, cost-effective outcomes through appropriate intervention and utilization of resources. Provides psychosocial assessment and intervention to address the emotional, environmental and financial barriers to optimal outcomes and quality of life. **Essential Duties and Responsibilities** Performs psychosocial assessment within scope of license and monitors patient's emotional status, providing crisis intervention and individual and family supportive counseling in the areas of coping and adjustment, making referrals as appropriate Facilitates interdisciplinary treatment planning through patient care conference, ensuring input from the person served, monitors progress and alteration in plan of care and assures appropriate services are provided. Facilitates timely, appropriate communication between patient and all individuals in the continuum of care, and coordinates family conferences. Functions as patient advocate. Provides insurance reviews and pre-certification where appropriate, and serves as a liaison with insurance companies. Performs discharge planning to ensure optimal, timely outcomes for individuals and their systems, facilitates transfers to other facilities. Coordinates care of individual served as it relates to reintegration into the workplace and/or community. Participates in support groups in assigned areas. Maintains awareness of financial issues and insurance benefits as well as cost of services. Participates in the education of individuals served and their families during course of treatment and at follow-up if indicated. Ensures appropriate utilization of resources given the clinical progress of the individuals served. Demonstrates behaviors which foster a positive work environment. Attends required meetings and in-services and adheres to hospital and departmental policies, procedures, Mercy Core Values and ethical conduct. Documents clearly and appropriately according to Hospital and program guidelines. Maintains program productivity standards. Performs other duties as assigned by Clinical Leader. LSW, Bachelor's degree in Social Work and current Ohio license and one to two years related experience and/or training in a medical setting. MSW and knowledge of medical rehabilitation preferred. PRN; Variable Hours/Shift Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com