Job Summary\n
The REI Specialist will work with Home Inspection companies, Home Builders and Property Management companies processing inspection requests.\n
Job Responsibilities\n
Act as liaison between Home Inspection companies, Home Builders and Property Management companies and Arrow, Stark, Hughes and Nader's service centers. Duties include but are not limited to:\n\nReceiving initial inspection and service requests.\nEntering all pertinent information to perform requested service into Arrow computer operating system\nEnsuring all requests are handled in a timely manner by the correct service center\nTracking all Inspection requests and taking full responsibility to ensure that the assigned service center processes requests correctly and assigns to appropriate field personnel\nWorking in Vendor Portal systems entering invoice information and processing requests within their system\nCreating protocol templates for new companies and making sure all current company templates are maintained to current standards\nResponsible for handling questions or concerns that arise from these vendors regarding inspections, services, and discrepancies with AR report\nResponsible for making follow up calls to customers to obtain new business\nBeing able to prepare required paperwork for new sales\nAdditional various duties to support needs of team as new customers are added\n\n
Required Qualifications and Experience:\n\nCustomer service oriented\/Inside Sales experience\nExcellent verbal and written communication skills\nFamiliar with general office equipment such as fax, copier and multi-line telephone system\nBasic proficiency in Microsoft Outlook, Word and Excel\nAbility to propose and sell Arrow services to individual customers and create leads for Home Evaluators\n\n
Arrow company guidelines or various states may require specific licensing.\n
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.