**_What Individualized Care contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Individualized Care provides care that is planned to meet the particular needs of an individual patient. **Responsibilities** + First point of contact on inbound calls and determines needs and handles accordingly. + Creates and completes accurate applications for enrollment with a sense of urgency. + Scrutinizes forms and supporting documentation thorou