Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries and, in China, Flywire partners with licensed payment partners to provide payment services to Chinese users of the Flywire platform.

Today, we’ve digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world.  And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity

We, at Flywire, are looking for a forward-thinking, motivated, and driven Relationship Associate (RA) to drive the delivery and execution of our solution to partner Education Agents in APAC; this individual will work to continuously improve and expand our client relationships in an effort to retain and maximize the value of these partnerships.

The Relationship Associate will work with the Senior Director, Agent Partnerships in the execution of strategies and tactics designed to increase payer growth, uncover new business with existing clients, improve retention, increase revenue, uncover opportunities for improvement, provide accurate and timely issue resolution and assure clients promote the Flywire Payment Solution.

Key Responsibilities

Initiate dialog and establish relationships with crucial points of contactCreate strategic account plans for each client and groups of clients to maximize utilization, growth and revenueManage new client on-boarding processPresent products and services to clients in an informative, educational, and consultative mannerOrganize materials and plan territory maps for marketing plansDrive revenue/payer/money moved growth activities and objectivesMaintain effective communications with client administrators across multiple offices
 

The role will report to the Relationship Manager Lead - China East Region

Qualifications

Here’s What We’re Looking For:

BS/BA in Business, Communications, or Marketing2-3 years of experience in sales or client relationship managementWillingness to travel (less than 10%)Excellent written and verbal communication skillsProficient presentation skills: ability to address all levels including senior executivesStrong attention to detail, time management and organizational skillsExcellent interpersonal, analytical and planning skillsProblem Solving and project management skillsThe ability to work alone as well as part of a teamExperience in Higher Education Industry (advantageous)Salesforce experience (plus)Chinese Speaking is a requirement in order to speak to clients within the APAC region

Additional Information

What We Offer:

Competitive compensation, including Restricted Stock Units Employee Stock Purchase Plan (ESPP)Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social mediaDynamic & Global Team (we have been collaborating virtually for years!)Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Be a meaningful part in our success - every FlyMate makes an impactCompetitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.