Relationship Manager - Italy Market

Being part of HSBC in Switzerland, you’ll help evolve and grow our business.

The Relationship Manager role is responsible for leading, acquiring and growing profitable long-term relationships with priority HSBC clients resident in particular Italy, focusing on UHNW clients.

The role holder is expected to have a very strong network of relationships and connections within the Italian market segment and capable of using such connections and network to attract new UHNW customers to HSBC.

The job holder will need to establish a holistic understanding of clients needs, operating with the top decision makers within the client organisation.

This role will deliver innovative high value solutions across all product lines, gaining significant business and sustainable returns for the wider Group and provide client leadership to teams to support and deliver the full services of the bank, and the Group’s, based on agreed client plan

The role holder will have client-facing responsibilities.

Are you interested ? Do you have proven relationship management experience in the private banking sector or investment banking with UHNW segment clients ? Do you enjoy to be part of a cohesive team?

If you answered yes to any of these questions, we want to hear from you

What you will do:

Maintain 'Trusted Advisor' relationship and access at key decision maker level for assigned clients, with a proactive and regular calling programme with UHNW prospects and subsequently clients
Co-ordinate origination and execution of activities across the spectrum of Global Private Bank products/service globally and offer Group solutions as appropriate in conjunction with colleagues
Co-ordinate with investment advisors, credit specialists, wealth planners and product specialists
Drive achievement against targets for revenue generation, product sales and customer satisfaction
Combine client relationship management with strong risk assessment and management capabilities ensuring the required KYC quality
Ensure pricing is aligned with bank value proposition and implemented correctly
Identify liquidity events and financing opportunities, including working with client’s professional advisors
Grow HSBC's share of client wallet involving product specialists to ensure product capabilities are in line with client/sector requirements
Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved
Lead by example through financial results with excellent corporate behaviour
Provide assistance to fellow Relationship Managers
Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators

Relationship Manager - Italy Market

Being part of HSBC in Switzerland, you’ll help evolve and grow our business.

The Relationship Manager role is responsible for leading, acquiring and growing profitable long-term relationships with priority HSBC clients resident in particular Italy, focusing on UHNW clients.

The role holder is expected to have a very strong network of relationships and connections within the Italian market segment and capable of using such connections and network to attract new UHNW customers to HSBC.

The job holder will need to establish a holistic understanding of clients needs, operating with the top decision makers within the client organisation.

This role will deliver innovative high value solutions across all product lines, gaining significant business and sustainable returns for the wider Group and provide client leadership to teams to support and deliver the full services of the bank, and the Group’s, based on agreed client plan

The role holder will have client-facing responsibilities.

Are you interested ? Do you have proven relationship management experience in the private banking sector or investment banking with UHNW segment clients ? Do you enjoy to be part of a cohesive team?

If you answered yes to any of these questions, we want to hear from you

What you will do:

Maintain 'Trusted Advisor' relationship and access at key decision maker level for assigned clients, with a proactive and regular calling programme with UHNW prospects and subsequently clients
Co-ordinate origination and execution of activities across the spectrum of Global Private Bank products/service globally and offer Group solutions as appropriate in conjunction with colleagues
Co-ordinate with investment advisors, credit specialists, wealth planners and product specialists
Drive achievement against targets for revenue generation, product sales and customer satisfaction
Combine client relationship management with strong risk assessment and management capabilities ensuring the required KYC quality
Ensure pricing is aligned with bank value proposition and implemented correctly
Identify liquidity events and financing opportunities, including working with client’s professional advisors
Grow HSBC's share of client wallet involving product specialists to ensure product capabilities are in line with client/sector requirements
Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved
Lead by example through financial results with excellent corporate behaviour
Provide assistance to fellow Relationship Managers
Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
Proven relationship management experience in the private banking sector or investment banking with UHNW segment clients, with significant experience in originating and serving Italy based UHNW clients and families.Proven track record in asset gathering, asset growth and revenue generationExcellent commercial and negotiation skillsHighly developed communication skills for use in direct client contact and problem solvingAbility to provide strong financial and statistical analysis.Strong customer service focusAttention to detail and the ability to think creatively to solve problemsExcellent understanding of financial markets and products Fluent in Italian and English; other languages relevant to the market(s) served would be an asset;Specific UHNW requirements:Significant network within the UHNW Italian market segment and capable of leveraging off Group capabilities to generate substantial New to Bank (NTB) business through that network;Strong knowledge and skill sets in understanding the different products an international bank can offer (not only standard private Banking investment products), which covers the UHNW needs of his private investments, business activities, wealth planning and all other aspects of the financial dealings and affairs a customer may require;Exceptional communication and listening skills to understand the environment of the customer in finding ways to assist the customer achieve his/her objectives. In other words, know how to gain customers confidence and be considered “the trusted advisor”.Have the skills of a project leader in bringing in the relevant experts to the customer where needed and ensuring the service provision is coordinated to achieve the best results to customers and the bank. This requires managing also internal stakeholdersDue to immigration restrictions in Switzerland we will only be able to consider applications from Swiss or EU citizens or from candidates holding a valid Swiss work permit.

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:

We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University.

You can work your way and will have a say in when, where and how you and your team flexibly work together.

Our benefits will give you financial security, and can include:

Health meal allowance, public transport or (e-)bike allowanceOur family-focused benefits can help you to support your loved ones and include: days off for key events (weddings, moving house, adoption). A one-time marriage or registering of a "CivilPartnership" grant. One-time premium for birth or adoption, as "gift" or "voucher. 4 weeks’ paternity leave 26 weeks’ maternity leaveEmergency Childcare with the Red Cross, free of charges for HSBC employees.Purchased holidays scheme, unpaid leave, sabbatical, Volunteering Leave,Accident insurance (private coverage) paid by the Employer, attractive Pension SchemeWe’ll give you a huge range of resources that support your mental, physical and social well-being, including:Various sports and leisure activities organised by the employees for the employees.The Bank offers to the employees and their family members specialised free, confidential service to help them deal with any personal problems – either at work or at home. Unlimited telephone consultations services available 24/7.You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have officesYou’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

HSBC is a signatory company of the Advance Charter. This Charter is a commitment towards gender equality in business and hence a workplace environment that supports a fair and balanced approach to hiring, remunerating, promoting and retaining female talent.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Within HSBC in Switzerland all internal candidates from Group and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the role. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.

For further information on building your career at HSBC, please visit:www.hsbc.com/careers

Proven relationship management experience in the private banking sector or investment banking with UHNW segment clients, with significant experience in originating and serving Italy based UHNW clients and families.Proven track record in asset gathering, asset growth and revenue generationExcellent commercial and negotiation skillsHighly developed communication skills for use in direct client contact and problem solvingAbility to provide strong financial and statistical analysis.Strong customer service focusAttention to detail and the ability to think creatively to solve problemsExcellent understanding of financial markets and products Fluent in Italian and English; other languages relevant to the market(s) served would be an asset;Specific UHNW requirements:Significant network within the UHNW Italian market segment and capable of leveraging off Group capabilities to generate substantial New to Bank (NTB) business through that network;Strong knowledge and skill sets in understanding the different products an international bank can offer (not only standard private Banking investment products), which covers the UHNW needs of his private investments, business activities, wealth planning and all other aspects of the financial dealings and affairs a customer may require;Exceptional communication and listening skills to understand the environment of the customer in finding ways to assist the customer achieve his/her objectives. In other words, know how to gain customers confidence and be considered “the trusted advisor”.Have the skills of a project leader in bringing in the relevant experts to the customer where needed and ensuring the service provision is coordinated to achieve the best results to customers and the bank. This requires managing also internal stakeholdersDue to immigration restrictions in Switzerland we will only be able to consider applications from Swiss or EU citizens or from candidates holding a valid Swiss work permit.

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:

We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University.

You can work your way and will have a say in when, where and how you and your team flexibly work together.

Our benefits will give you financial security, and can include:

Health meal allowance, public transport or (e-)bike allowanceOur family-focused benefits can help you to support your loved ones and include: days off for key events (weddings, moving house, adoption). A one-time marriage or registering of a "CivilPartnership" grant. One-time premium for birth or adoption, as "gift" or "voucher. 4 weeks’ paternity leave 26 weeks’ maternity leaveEmergency Childcare with the Red Cross, free of charges for HSBC employees.Purchased holidays scheme, unpaid leave, sabbatical, Volunteering Leave,Accident insurance (private coverage) paid by the Employer, attractive Pension SchemeWe’ll give you a huge range of resources that support your mental, physical and social well-being, including:Various sports and leisure activities organised by the employees for the employees.The Bank offers to the employees and their family members specialised free, confidential service to help them deal with any personal problems – either at work or at home. Unlimited telephone consultations services available 24/7.You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have officesYou’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

HSBC is a signatory company of the Advance Charter. This Charter is a commitment towards gender equality in business and hence a workplace environment that supports a fair and balanced approach to hiring, remunerating, promoting and retaining female talent.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Within HSBC in Switzerland all internal candidates from Group and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the role. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.

For further information on building your career at HSBC, please visit:www.hsbc.com/careers