Overview Are you a Release Manager who would like to have a positive impact for millions of people? If so, we may have an opportunity for you! TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities + For EDB/IVM Product to accomplish its project operations and maintenance activities, it is required to have AITC support on operations management, scheduling coordination, production implementation, patch release, and Bug/Issue resolutions. These are critical technical support for the EDB/IVM product operations. EDB/IVM product cannot accomplish its establish project goals and objectives without the AITC Support. + Add change orders and requests in Service Desk Manager (SDM) with configuration items identified. + Add change orders/requests with Resource Estimates to Project Schedule. + Control deployment of hardware/software into production. + Create Service requests areas and change order categories for the project. + Create/package Builds including Change Orders. + Ensure resources or their backups are available for deployment. + Ensure that master copies of software are secure and indexed in a definitive software library and that the configuration management database (CMDB) is updated. + Implement software of hardware in the operations environment via the controlling processes of ITIL Configuration Management. + Document outstanding workarounds and defects. + Ensure releases are scheduled and submitted to the EO Release Calendar. + Plan and oversee rollout of software and related hardware. + Set up activities in Primavera (labor tracking). + Update status of activities on Project Schedule. + Application budget review and analysis. Qualifications + General knowledge of IT Technology and VA business services. + Software development life cycle, including testing, change management tracking, and documentation. + Familiar with ITIL roles: Configuration Management, Change Management, Release Management. + Familiar with project management procedures. Education: + Bachelor's Degree in Computer Science, Engineering, or equivalent PLUS 10 Years of experience + Eight (8) years of additional relevant experience may be substituted for education Clearance: + The ability to pass a Tier 2/Moderate Background Investigation Location: + Remote, USA + Monday - Friday (8:00 AM - 4:30 PM EST) Pay Range: + The pay for this position ranges from $52,730 to $65,500 + The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location + Also, certain positions are eligible for additional forms of compensation, such as bonuses + TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here:https://tistatech.com/working-at-tista/ TISTA Science and Technology Corporation,a CMMI Maturity Level 3 company, focuses on delivering information technology and professional services to Federal and State agencies. TISTA is recognized in 2019 by Inc. 5000 as one of the fastest-growing private companies in the US. TISTA is also a recipient of 2019 Top Veteran-Owned Companies by the Washington Business Journal. TISTA also received a 2018 Moxie Award in the GovCon category. Here at TISTA Science and Technology, we value Veterans and encourage all to apply! #thinktista #tistacares #tistavaluesvets Employment Transparency: TISTA is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of TISTA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. TISTA will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants. The EEO is the Law poster is available here, and the poster supplement is availablehere. (https://www.eeoc.gov/employers/upload/poster\_screen\_reader\_optimized.pdf) The Pay Transparency Policy is availablehere. (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Tista is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail torecruiting@tistatech.comor call (301) 968-3420 and let us know the nature of your request and your contact information. TISTA is a federal contractor and is subject to the federal contractor COVID requirements under the new FAR/DFARS clauses and must comply with the incorporated Guidance. If the candidate is hired to perform work on or in connection with one of TISTA’s federal contracts, TISTA is contractually obligated to ask the candidate to verify and show proof of vaccination status and the candidate will be required to comply with mask and social distancing requirements imposed by the FAR/DFARS as well as any additional requirements imposed by TISTA’s customers for any required onsite work. Job ID2025-5567 Job LocationsUS-Remote-United States