Overview Fairview Health Services is hiring a Release of Information (ROI)- Health Information Management Representative III for our University West Bank Campus ROI office! This is a remote position. This position is responsible for HIM functions supporting the completeness, integrity, and privacy of medical record documentation with a high degree of accuracy and attention to detail. Responsibilities focus on processing written and verbal release of information requests in compliance with Fairview policy; federal, state, and other regulatory requirements. Timely and accurate processing of all work is essential. Schedule: This position will be working 1.0 FTE (80 hours every two weeks). Monday-Friday 8-4:30pm Responsibilities Job Description Processes any and all types of ROI requests daily including continuation of care, Fairview Revenue Recovery, MyChart, court-ordered, pre-petition screening, government, regulatory, legal, and risk requests. Locates and correctly interprets appropriate legal policies and resources for accurately processing subpoenas, court orders, and other legal requests daily. Collaborates with staff, outside facilities and other departments to ensure health records are available to facilitate patient care as needed. Assists customers with appropriate retrieval workflows for charts in record storage. Reconciles retrieval history with vendor invoices on charts retrieved from record storage. Identifies and resolves barriers to request processing as needed. Answers patient, provider, and third-party phone calls as needed, providing exceptional customer service, accurate information, and consistent follow through. Mentors and supports new staff as needed. Special projects as needed. Understands and adheres to Revenue Cycle’s Escalation Policy. Contributes to the process of or enablement of collecting expected payment by ensuring health records are available in a timely manner and contains the required elements for downstream Revenue Cycle workflows and to meet regulatory requirements. Qualifications Associates degree in health information management or related field. Three (3) years of experience in an applicable health information management department may substitute for an associate degree. Three years in Health Information Management, medical office, or comparable work experience or education. Working knowledge of EHR systems. Preferred Qualifications: Associates or bachelor's degree in health information management HIT degree and four years of Health Information Management ROI RHIT or RHIA EEO Statement EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.