Position Summary
The Reliability Engineering Manager – Application Engineering will be responsible for leading the Application Engineering strategy, function and team. They will be responsible for developing strategies and operations to deliver best-in-class services (pre-sales solutioning, field visits, sales support, standard processes, consultation, industry expertise) to help customers improve their Maintenance & Reliability excellence practices while helping Perceptiv grow sales. This individual will be responsible for working closely with our Sales, Marketing, Reporting & Analytics, Product Management and Leadership teams to develop a strategy to build pre-sale reliability engineering and consulting expertise that supports aggressive growth targets.
Responsibilities
Day-to-day leadership of Application Engineering team, which includes management of global resources
Responsible for function that supports Sales pre-sale to conduct site visits and virtual consultations with end users and OEM across key target industries on how to improve their overall plant reliability, including understanding their current challenges, proposing and scoping Perceptiv solutions that meet their needs, and serving as the technical expert in all customer interactions
Develop and execute strategic plan to build and evolve Perceptiv Application Engineering expertise and capabilities
Lead delivery of pre-sale consulting, field visits, scope creation, bill of materials creation, floorplans markups, ongoing process improvement implementation, Sales collaboration, customer communication, and relevant KPI tracking and reporting
Shared accountability for Sales goals, including booked order growth, gross margin, quote turnaround time, and employee utilization
Build and scale global service operations (i.e., people, process, systems and tools) to deliver a best-in-class customer experience while building effective and efficient delivery methodologies
Coordinate Application Engineering team to successfully and safely execute all tasks, both in-office and field
Contribute content and direction to MarCom for collateral generation, white papers, and videos in conjunction with related campaigns and productization of Service offering
Collaborate with Product Management and Engineering teams, bringing in Voice of Customer, to create a multi-year roadmap that best meet our target customers’ needs
Serve as member of Perceptiv leadership team to support growth and maturity of this high-growth area
Deliver strategies that are disruptive to the marketplace and uniquely differentiate Perceptiv, including creating a long-term vision and strategy for Application Engineering
Act as “face of Application Engineering” to the company and industry for Perceptiv
Build slide decks about our solutions, applications, projects, products, customer success stories, strategies, and present them in person and virtually, at customer sites, internally and at trade shows.
Lead in the creation of documents and programs concerning the Perceptiv Services solutions and their usage. This can include case studies, best practices, instruction manuals, FAQ’s, etc.
Qualifications
Bachelor’s degree, Engineering discipline preferred. MS or MBA a plus
10+ years industrial manufacturing experience; preferably with exposure to rotating machinery, remote condition monitoring, and industrial networking & controls.
10+ years industrial reliability experience across varied industries and applications
Experience managing and leading a Professional Services organization a plus
Demonstrated expertise across sensing modalities (i.e. vibration, current, torque, etc.) and applications
Deep experience and reliability expertise across targeted industries (i.e. Food & Beverage, Intralogistics, Metals, Mining, Heavy Industry)
Strong working knowledge of plant operations, industrial machinery and maintenance best practices.
Proven experience building and leading a team of cross-functional professionals (e.g., reliability engineers, business development managers, customer success managers, project managers) a plus
Demonstrated experience building and scaling a professional services business with accountability for financial targets; preferably with experience in a subscription-based business model preferred
Experience with analog signal processing (trending, waveform and spectral analysis) and/or Criticality Analysis preferred
Experience building analytical tools to support automation of appropriate reliability reports to support improving efficiency and effectiveness of Reliability Engineering Team a plus
Strong customer facing skills with a focus on customer service, voice-of-customer, and ability to create service packages, standards, and programs to best support customers
Experience and strong knowledge of key industrial reliability related metrics, including cost avoidance, unplanned downtime, OEE, etc.
Excellent written and verbal communication skills
Certified Maintenance & Reliability Professional (CMRP) a plus
Certified Vibration Analyst a plus
Excellent communication, facilitation and presentation skills – both verbal and written
Strong customer facing, conflict resolution, and negotiation skills
Excellent collaborator who can effectively function in a matrix and team environment
Strong analytical stills
Strong developer of talent and culture
Travel: Up to 75%
BenefitsMedical, Dental, Vision and Prescription Drug Coverage
Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
Paid Time Off and Holidays
401k Retirement Plan with Matching Employer Contributions
Life and Accidental Death & Dismemberment (AD&D) Insurance
Paid Leaves
Tuition Assistance
About Regal RexnordRegal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
Equal Employment Opportunity StatementRegal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email Recruiting@RegalRexnord.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.
Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.