Rekief Securtiy Officer

Location  -  Rochester

Pay rate  - £12.95

 

Job objectives and responsibilities

To protect our customer's property, people and/or assets by providing security services to National Grid Grain

LNG in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the

customer through full responsibility and accountability, providing a service that aids in the retention of the

contract.

To undertake additional training to ensure continuous self-development.

 

 

Main duties

Operations

To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements

as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.

Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment

Instructions (AI's).

Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any

changes in order to suggest additional amendments that will improve or enhance the current level of service.

To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either

Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The

Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contracturally required.

Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority Work in a systematic, methodology and orderly way.

 

Training Excel Challenge Inspire

at service delivery, we must be the best at everything We always ask ourselves, why do I do it this way? How can I do this better? What else can I do? Have fun and be passionate about what you do Fully and satisfactorily complete all required competency training. · To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. · Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. · You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety · Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. · Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. · Use common sense and initiative by immediately involving others if a situation appears to become threatening. · To maintain professional conduct in the face of difficult situations and challenging customers · Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. · Keep to schedules and demonstrate commitment to Mitie and National Grid Grain LNG. · To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).To call emergency services and Communication Centre to report all incidents. Customer Service · Deliver results that meet the customer's requirements and expectations and focus on the customer's needs. · Wear the uniform provided correctly at all times, ensuring all items are clean and pressed. To maintain an excellent level of personal grooming and hygiene at all times. · To work with people and demonstrate an interest and understanding of others and adapt to the team thereby building the team spirit. · Maintain a helpful, interested and courteous approach to team members, customer's staff and the general public, as applicable in order to uphold a highly professional image. ·