On-site Immigration Coordinator (New York, Dallas)

The Immigration Coordinator will be based on-site at one of Cartus’ major financial services clients. Our client’s Americas Immigration team is part of the firm’s Global Mobility function. The Immigration Coordinator plays an integral role within the firm’s Americas Immigration team and serves as a key liaison to various stakeholders to ensure the successful execution of our client’s immigration strategy. Optimal candidate will have a solid foundation in US business immigration, and appreciate the importance of policy and process. Team player attitude and strong analytical and critical thinking skills a must. Comfortable working with large data sets to identify trends/patterns to further enhance immigration function while ensuring compliance with relevant government regulations.  This role has the opportunity for growth for the right candidate.   Job duties include but are not limited to:

Manage caseload for both nonimmigrant and immigrant /green card matters  Management and triage of shared immigration mailbox  Independently address or route appropriately employee and business issues/ inquiries related to US, Canada and LatAm  Track work accordingly and exercise good judgement when escalating matters Other ad hoc immigration issues, as necessary (e.g., initiations with immigration law firm vendor, employment verification requests from former employees, etc. ) Draft and collect policy/process documentation (e.g., employee FAQs and waivers, immigration resources for HCM, standardize communications) Collect, update, and distribute data within reports to ensure accuracy and timeliness Perform data validation on immigration support documentation, facilitating client signatures, issuing (and in some circumstances) drafting documentation Assist Senior Immigration Specialists with several cyclical immigration-related projects (e.g., annual H-1B visa lottery), when applicable Collaborate with other members of the Global Mobility team on immigration considerations Other ad hoc duties as assigned 

EXPERIENCE/SKILLS:

To be successful in performing and developing this role, the candidate will need to demonstrate strength and experience in a majority of the following areas:

Bachelor’s degree  Minimum of 1-2 years of US business immigration knowledge Ability to prioritize workload and consistently meet deadlines  Excellent analytical skills and attention to detail – an ability to review data, detect and correct errors, take ownership for data quality High-level of client service, with a focus on responsiveness, and anticipating client needs  Strong organizational skills  Self-starter and proactive with a growth-mindset Ability to work well independently and as a part of a global team  Good communication, collaboration, and relationship management skills Experience handling and safe-guarding confidential information  Good judgment – knowing when to escalate an issue combined with a willingness to be flexible Enthusiastic, positive, and keen to learn and develop Strong Excel skills preferred Experience in the mobility field is preferred although not essential