Description:

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain expert functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends.

Details

This position will be part of the Admin/Security System Support team responsible for the systems used by the various business teams within NFCU with the following responsibilities:

Full life-cycle project managementRisk, Issue and Change managementScope of responsibility – work to understand and maintain assigned applications. Enhance the service by increased monitoring to ensure best performance for our business partners.Apply engineering principles to the design and enhancement of new and existing systemsDocument new system components or modifications to existing componentsEnsure the security and integrity of system and product solutions by adhering to Navy Federal, industry engineering, and Information Security compliance standards and practicesPerform and communicate engineering tasks and assignments in support of businessPerform engineering technology research, procurement, deployment, and configuration for new and modified systemsPresent clear, organized, and concise information to all audiences through a variety of media to enable effective business decisionsTranslate business needs into workable technology solutions that meet the needs of internal customersLead complex or high severity troubleshooting and incident problem resolutions by collaborating with multiple other teamsExperience with server-based application support and maintenance requirements, (Physical and Virtual server environments) such as vulnerability patching, access control, major/minor version upgrades and controlled change window cyclesExperience with Security or Infrastructure control applications such as AMAG, Trane Tracer, ALC WebCrtl, Entre.Experience with SQL, Toad, Splunk, and Alert/Event monitoring a plus.Prod Support primary skills and Windows and AIX server platforms are a plus, ability to read and understand event/application logs to diagnose and further troubleshooting efforts

Qualifications

Bachelor's Degree in Business Administration, Information Technology or the equivalent combination of training, education, and experienceWorking knowledge of engineering disciplineAdvanced communication and presentation software skillsAdvanced research, analytical, and problem-solving skillsAdvanced word processing and spreadsheet software skillsEffective organizational, planning and time management skillsEffective skill exercising initiative and using good judgment to make sound decisionsEffective skill guiding and training less experienced staffEffective collaboration skills with other distributed support groups