Remote Consultant (Financial Software Enablement & Support)
Location: Remote, USA
Employment Type: Full-Time
Compensation: $100,000 - $130,000 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.
Benefits Offered: Vision, Medical, Life, Dental, 401K
Summary
OneStream is looking for a Remote Consultant to support customers, internal staff, and partners both during their implementations and for the post-implementation experience. The role will provide support and enablement for our customers, partners and internal resources. Job duties currently include supporting and further enabling the OneStream administrator post go-live, build and provide custom solution-based support, partner and internal team support and consulting. This role requires someone who can think fast and use solid judgment to act quickly.
This position will report remotely with 10-15% amount of travel required.
Primary Duties and Responsibilities
Perform application reviews. Provide the customer with post project go live support and consulting, tasks will include but are not limited to: Troubleshooting data discrepancies and analysis of consolidated data, customer issues, member formulas and business rules. Building reports, security models, custom dashboards, and custom event processes. Assist during customer transition. Building Integrations. Gather business requirements as necessary regarding application support requests. Work with application services team to apply knowledge of OneStream product and features to support the customer’s business. Create Knowledge Base documents to develop best practices. Submit enhancement requests and bugs on behalf of the customer and/or partner via defined processes. Work with the Development teams (Platform and MarketPlace) to test software enhancements and new functionality. Assist in UAT of future OneStream software releases and custom AAS Solutions Track tasks accomplished, time spent, and milestones completed using OneStream tools. Effectively communicate throughout the lifecycle of an open ticket/issue with customer. Help build and test content for Trainings (lunch and learns, internal trainings, etc.), Events and Conferences.
Required Education and Experience
Preferred Education and Experience
A professional accounting designation (e.g. CPA, CMA, CGA, CA), advanced degrees (MBA, MFA), and/or other professional designations or certifications (applicable to accounting/finance and information technology). Prior experience with any of the following products is a plus: OneStream. SAP Outlooksoft BPC. SAP BOFC (Cartesis). HFM (Hyperion Financial Management). FDM (Financial Data Quality Management) or UpStream. Hyperion Planning. Hyperion Essbase. IBM Cognos. Or other EPM solutions.Travel
Travel Requirements: 10-15% amount of travel required.Knowledge, Skills, and Abilities
Ability to troubleshoot with little supervision Ability to manage project deliverables and complete multiple tasks on time with specific requirements Ability to effectively operate independently or in a team environment Organized Strong decision-making skills Excellent verbal and written communication skills Self-motivated, self-starter Excellent analytical skills Ability to think fast on their toes Ability to evaluate pros and cons Prioritization skills Comfortable communicating with all levels of managementWho We Are
OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com.
Why Join The OneStream Team
Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry specific) Strong culture and camaraderie Multiple training opportunities
Benefits At OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer
#LI-KT1 #LI-Remote