**Our values start with our people, join a team that values you\!** \#LI\-Remote We are the nation’s largest off\-price retailer with over 2,000 stores, and a strong track record of success and growth\. Our focus has always been bringing our customers a constant stream of high\-quality brands and on\-trend merchandise at extraordinary savings\. All while providing a fun and exciting treasure hunt experience\. As part of our team, you will experience: + **Success\.** Our winning team pursues excellence while learning and evolving + **Career growth\.** We develop industry leading talent because Ross grows when our people grow + **Teamwork\.** We work together to solve the hard problems and find the right solution + **Our commitment to Diversity, Equality & Inclusion, and our community\.** We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger\. We strive to be a positive force in our community\. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide\. With 2023 revenues of $20\.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams\. **GENERAL PURPOSE:** Evaluates, analyzes, and assists with maintenance of Ross timekeeping systems as needed \. Supports business request for development and statistical reporting from Ross timekeeping systems\. Candidate is expected to execute Standards of Practice in providing system support, trouble\-shooting Kronos issues as needed and executing training and testing efforts to support timekeeping system users\. The candidate will also be instrumental in system enhancement activities\. The base pay range for this role is $22\.02 \- $31\.83\. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location\. The range listed is just one component of the total compensation package for employees\. Other rewards vary by position and location\. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K \(service requirements\), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay \(where legally required\) and Referral Bonuses\. In addition, all Full\-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long\- Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 15 Personal and Company Holidays\. AS, ASM and SM Associates in Stores and Exempt Corporate and Merchandising roles are also eligible to receive a Bonus based on individual and business performance\. **ESSENTIAL FUNCTIONS:** **Customer Support:** • Supports end users of HR systems with issue resolution\. • Troubleshoot concerns related to system access or system functionality and assist end users\. • Support all functional components of Ross timekeeping systems including integration, configuration, and hardware • Support assessment and identification of productivity needs and inefficiencies • Support working sessions with system vendors and other departments as necessary to resolve and improve Ross timekeeping solutions **Systems Administration:** • Executes system upgrades activities • Assist with the set up/add UKG codes, agencies, scheduling systems, etc\. as needed\. • Execute quarterly audit processes • Execute system test plans as application changes and enhancements occur • Collaborate with all necessary company departments as needed to support in instances of system outages, issues, upgrades, and integrations • Update and create pay rules and work rules in Timekeeping systems based on company and state law changes and/or expansions • Assist with maintenance of company business structure and perform required changes as requested • Collaborate with IT departments for system hardware upgrades and support issues **Other Job Duties:** • Execute special month\-end and year\-end reports as directed\. • Execute training and technical support either telephonically or when necessary • Collaborate with business users to update user training guides and communication plans as necessary • Escalate to other members of the HRIS team as needed\. • Special projects as assigned **COMPETENCIES:** • Collaboration • Effective Communication • Conflict Management • Accountability & Execution • Business Acumen • Planning and Organizing • Learning On the Fly • Leading by Example **QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:** • Four Year Degree Required • 2\+ years of direct UKG experience \( UKG Pro WFM , UKG WFC preferred\) • Must be able to adapt to multiple demands, shifting priorities and possess a sense of urgency • Proficient PC skills in Microsoft Word and Excel • Ability to exercise discretion with highly confidential information • Good communication skills, both verbal and written, with all levels of associates • Attend to detail with accuracy **PHYSICAL REQUIREMENTS/ADA:** This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others\. Regular attendance also is a requirement of the position\. This position may be performed remotely anywhere within the United States\.\#LI\-Remote This role is remote, but may be required to travel for business purposes, including systems testing in lab environments, business, and project support\. **SUPERVISORY RESPONSIBILITIES:** None **DISCLAIMER:** This job description is a summary of the primary duties and responsibilities of the job and position\. It is not intended to be a comprehensive or all\-inclusive listing of duties and responsibilities\. Contents are subject to change at management's discretion\. Ross is an equal employment opportunity employer\. We consider individuals for employment or promotion according to their skills, abilities and experience\. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce\. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex \(which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding\), veteran status, military status, marital or registered domestic partnership status, medical condition \(including cancer or genetic characteristics\), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws\.