NOTE: This is a FULLY remote role, but the candidate must be within the EMEA region, Mexico or Brazil to fulfill the role and collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within the EMEA region, Mexico or Brazil.
Hostaway is the market-leading SaaS scale-up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.
As a profitable and growing company, this role is necessitated by our continued growth. Check out more about our recent funding round of $365 million here.
Hostaway is seeking a pro-active, tech-savvy, business-minded individual with a passion for data and automation to join us as our Remote Operations Generalist to support our growth. Strong organizational skills, and an automation-first mindset are essential.
Your MissionHelp develop, structure and optimize processes, policies, and systems that support efficient operational growth
Support and strengthen knowledge sharing within our remote company community
Contribute to the development and organisation of collaboration tools including Confluence and Slack.
Assist with assessing and implementing cutting-edge AI tools to enhance knowledge sharing and management, and support rolling them out across the business.
Develop and manage automation workflows
Assist with the planning and logistics for company events
Ownership of remote employee setups such as ordering devices and following simple IT setup tasks.
Where needed, support ad hoc company projects
Job requirements3+ years in a similar role
Strong organizational and multitasking abilities, with exceptional attention to detail
Excellent communication and interpersonal skills, with the ability to work effectively in a remote team environment as well as independently.
Automation and efficiency mindset
A passion for AI
Strong experience with spreadsheets and data
Project management skills that enable you to work on more than one project and deliver
Experience remotely supporting a distributed workforce
Strong customer centric mindset
Fluent in English (Writing/Speaking)
What we offerCompetitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).
Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.
Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.
Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.
Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).
Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.
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