We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.  

 If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

The role

The Renewals Analyst is responsible for supporting the renewal business and meeting revenue targets for all annuity renewals within an assigned geography. The Renewals Analyst will maintain a solid understanding of the Hitachi Vantara Services renewals process and collaborate with the
Renewal Sales team generating services quotes in order to drive the renewal rate. The Renewals Analyst will support sales with research related to specific opportunities providing technical assistance. The Renewals Specialist will communicate with a variety of business partners including IT, Procurement, C-level executives, Operations, Customer Service and Support and other key decision makers as designated in support of the renewals process and uncovering areas of potential value add. Interactions may include participation in cross-functional internal meetings, and supplying ongoing support as needed.

Responsibilities:
Assist Renewal Sales in meeting and/or exceeding quarterly targets for bookings, on-time renewals,
and overall renewals.
Develop a deep expertise and understanding of Hitachi Vantara's Maintenance and Support
Programs, Software License Agreements, Service Terms & Conditions, and services pricing and
negotiating renewals.
Research customer contracts and purchasing history in Hitachi Vantara's various customer
management systems in order to create timely and accurate renewal quotations for renewal
accounts.
Perform analysis of data from multiple reporting tools to provide direction to renewal sales and
facilitate information validation and decision-making processes.
Ability to work cross-functionally with business partners in sales, legal, finance, etc. to resolve issues
raised by renewal sales.
equirements
 Knowledge and experience with Salesforce, Oracle, Power BI, financial reports and contracts
 Knowledge and experience with Microsoft Excel, Powerpoint, Outlook
 3-5 years experience in Data Research and Analysis

About us

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into datadriven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential

Championing diversity, equity, and inclusion   

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.   

How we look after you  

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.   

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.