OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

 

Your Impact

As a Renewals Account Representative at OpenText, you will play a crucial role in maintaining and growing customer relationships by ensuring seamless renewals of maintenance and support contracts. Through proactive engagement and consultative selling, you will drive retention, identify upsell opportunities, and provide exceptional service that reinforces OpenText’s value to its customers.

What the Role OffersOpportunity to build strong customer relationships through consistent outreach via phone and emailConsultative selling experience, including negotiating renewal quotes and handling objectionsOwnership of the renewal process, ensuring on-time and full-value contract renewalsCross-functional collaboration with internal stakeholders to deliver competitive solutionsExposure to OpenText’s product roadmaps and strategic customer engagement initiativesA dynamic, team-oriented environment with opportunities for professional growthWhat You Need to Succeed2-4 years of experience in software license renewals, sales, or customer account managementStrong communication, negotiation, and consultative sales skillsDetail-oriented mindset with excellent organizational abilitiesExperience working in an outbound phone sales/support roleProficiency in Microsoft Office; SAP and Salesforce experience is a plusMultilingual skills (Spanish, Italian or French) are advantageousOne Last Thing

OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.