One Identity is an award-winning security software provider offering a broad selection of solutions that solve some of the most common and most challenging IT security problems. Part of the Quest Software group, One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts, and control access. Our solutions enhance business agility while addressing IAM challenges within on-premises, cloud, and hybrid environments.
We are currently looking for a Renewals Representative that will be based out of our Dublin, Ohio office. The primary responsibility of the Software Maintenance Renewals Representative is to maintain and grow revenue with our existing customers. This is inclusive of managing current renewals, upselling prepaid maintenance and reinstating lapsed customers. The Renewals Representative will create strong working relationships with the Quest Software Sales team, and other internal teams to ensure complete customer satisfaction.
This position is based in our Dublin, OH office, with a requirement to work in the office 3 days a week.
Responsibilities-Achieve quarterly assigned team sales quotas
-Maintain accurate forecast activities for assigned region in the CRM
-Effectively defend against competitive pressures and uncover additional opportunities
-Take an account management approach to identify co-termination and reinstatement opportunities
-Interface with Quest software renewals management, technical support and business unit teams to help ensure customer success and timely feedback being returned to the business leadership of Quest
-Build knowledge on a specific technology solution area such as security, database or systems management products
-Will stay up to date on our new technology and support offerings which will enable you to increase your sales to your customers
-A successful individual will develop relationships with his/her peers in field sales, technical support or with the product managers to ensure customers’ needs are met
-Work independently managing full sales cycle to close- leverage cross-functional resources to achieve results and meet customer needs
-Partner with other members of the renewal team and with field sales to support in the selling process
Qualifications-1+ years of sales, renewal or account management experience or a combination of experience and education
-Strong organization skills with an emphasis on territory management
-Excellent PC and internet skills with a strong understanding of Microsoft Office
-Experience working in a fast-paced environment
-Must be a motivated self-starter with the ability to handle a high volume of e-mail communications and outbound calls
-Must be able to work in our Dublin, OH office
Preferences
-AA Degree
-Customer Success background
-Experience selling software, telecommunications, or insurance
-Siebel or Salesforce.com experience
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Company Description
One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.
When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.
Why work with us?
-Life at One Identity means collaborating with dedicated professionals with a passion for technology.
-When we see something that could be improved, we get to work inventing the solution.
-Our people demonstrate our winning culture through positive and meaningful relationships.
-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
-Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.
Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.
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