Santa Clara, California, USA
32 days ago
Rental Clerk - Stevens Creek BMW

Company Description

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Stevens Creek BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Summary:

The Rental Clerk is responsible for assisting with the dealership's fleet of loaner vehicles which are provided to customers while their own vehicles are being serviced.

 

Duties and Responsibilities:

 

Ensuring vehicles are clean, fueled, and ready for customer use.Handle the check-in and check-out process for loaner vehicles, which includes explaining the terms of use, documenting customer information, and providing vehicle keys.Coordinate with the service department to provide customers with loaner vehicles during their service appointments.Maintain accurate records of loaner vehicle agreements, including customer details, vehicle assignment, mileage, and condition reports.Inspect vehicles before and after use, documenting any damages or issues.Provide friendly and efficient customer service, addressing any questions or concerns.

QualificationsStrong organizational and multitasking skills.Excellent communication and customer service abilities.Strong attention to detail to maintain the dealership’s professional appearanceExcellent communication skills and interpersonal skillsMust be authorized to work in the USAMust be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Preferred Qualifications:

Prior experience in a rental car or loaner vehicle environment.

Additional Information

Compensation (Hourly):

$23.00 / hour

*The Rental Clerk position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of twenty-three dollars an hour*

 

Schedule:

FULL TIME5 days a week / 2 days offSundays offWeekend availability requiredService Drive Hours:Monday - Friday: 7:30am to 6pmSaturday: 7:30am to 5:30pm

Benefits:

Medical, dental, vision insurance401k plan with company matchPaid Time Off accrualClosed for Thanksgiving day and Christmas dayEmployee discounts on purchasing and leasing carsAccess to all our 100+ stores' inventoryOpportunities for career advancement within a Fortune 500 company

 

All your information will be kept confidential according to EEOC guidelines

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