What Customer Operations Support contributes to Cardinal Health

Responsible for providing services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
 

Qualifications

Existing B2 within Cardinal HealthExperience in handling Medical Documentation (Written Orders, Clinical Notes, Authorization, etc.) is an advantageAt least 1 year of tenure in current roleNo DAs for the past 12 months

What is expected of you and others at this level

Applies acquired job skills, company policies, and procedures to complete standard tasks specifically checking the accuracy and completion of patients' medical documentation, which are required for order fulfillmentPerform Outbound Calls to Doctor's office if necessaryWorks on routine assignments that require basic problem resolutionRefers to policies and past practices for guidanceReceives general direction on standard work; receives detailed instruction on new assignmentsRefers to policies and past practices for guidanceReceives general direction on standard work; receives detailed instruction on new assignmentsConsults with supervisor or senior peers on complex and unusual problems

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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