Overview Performs specimen processing including lab test ordering, registration, and routing for a variety of laboratory clinical and anatomical pathology sections. Makes independent judgement decisions regarding specimen-related issues. Oversee the maintenance, troubleshooting, inventory management, and service of the laboratory automation line. Assess the competency of lab reps through regular evaluations and provide feedback for performance reviews. Ensure that lab reps are adequately trained and to perform their job duties. Functions as send-out specimen processor and coordinator for specimens sent to reference laboratories. Assists the reference lab technical specialist. Communicates effectively to all levels of lab staff and external customers via electronic medical record, laboratory information system, email, or telephone, for all aspects of the automation lines, specimen handling, processing, and routing. Qualifications Required Education: Associate's degree Preferred Education: Bachelor's degree in a natural health related science. Required Licensure/Certifications: N/A Preferred Licensure/Certifications: N/A Required Experience: 3-5 years lab processing experience or equivalent Preferred Experience: Experience in a clinical laboratory Necessary Skills: 1.Possess strong self-motivational skills and be able to function independently in a complex environment. 2.Must possess strong communication, interpersonal relations and teamwork skills. 3.Ability to multitask. 4.Requires knowledge of computer data entry. 5.Ability to prioritize tasks and organize workflow. 6.Must be detail oriented. 7.Must be able to handle stressful situations in a professional manner. 8.Able to professionally and courteously interact with internal and external laboratory customers and associates through verbal or electronic communication. Age of Patients Served: N/A Supervisory Responsibility: No Budgetary Responsibility: N/A