Mesa, AZ, US
1 day ago
Repair Center Coordinator

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

 

Job posting end date: 10/31/2024

 

The Repair Center Coordinator is responsible for supporting the day-to-day administrative functions of the Repair Center (REP). The primary focus is on the seamless progression of Repair Center projects from quotation to billing, utilizing the key tools of Metso Repair Center including Salesforce and SAP. The position is the key to Repair Center operations.  This position ensures the proper recording, reporting, and analysis of all Repairs sales/service orders and projects in accordance with company policies and reporting procedures.

 

In this position, you will report to the Business Operations Manager, Repairs.

 

This position is mainly located in Mesa, AZ and we offer flexible working arrangements, including hybrid options; however, this position may involve up to 10% of travel, if needed.

 

What you’ll do

Responsible for the profitable execution of repair service contracts. Repair service reporting including KPI’s and repair service summary reports. Lead post-mortem project analysis to ensure current and future quote accuracy, process compliance and profitability. Work directly with Repair Center leadership team to execute work timely and on budget. Responsible to manage lessons learned, identify continuous improvement opportunities, and provide feedback to relevant stakeholders. Enter purchase orders into SAP Business System and perform all required SAP functions including purchase requisitions, invoices, cost runs, and closeout procedures. Load cost estimates, hours, equipment, and consumables into SAP for each order Analyze monthly results like net sales, cost, and margin on projects. Coordinate, prepare, and submit accurate internal financial project reports, (monthly, quarterly, and annually). Actively participate in weekly project management reviews. Educate and train project management team on financial procedure related to project via presentations both group and individually. Review and provide financial assistance and guidance on new and active projects related to equipment, warranty, and SAP input per Metso policy. Proactive communicator to all stakeholders. Problem solving mindset and seeking opportunities to simplify current procedures. Coordinating and expediting timely freight movements from warehouse and supplies to repair facilities. Facilitate specialized training as needed for development of REP employees. Other duties, as assigned

 

Who you are

College degree in Business, Finance, or related field preferred.  Equivalent experience will be considered in lieu of degree. 2+ years’ previous office or administrative experience strongly preferred. Ability to act as an SAP lead for all sales / service orders and projects. Ability to challenge other stakeholders. Understanding of project accounting. Strategic and analytical thinking. Ability to influence and lead change. Understanding of compliance issues and policies. Understanding of management reporting requirements Prior working experience with SAP ERP is an advantage. Good command of Excel. Ability to work across multiple disciplines and departments. Superior English language skills – ability to write technical descriptions.


What's in it for you

An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change. Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys. Compensation and rewards - Global incentive program tied to business and performance targets. Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment. A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together. Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities. Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

 

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

 

For additional information, please contact Marie Miller, Talent Acquisition Specialist, via email at Marie.Miller@metso.com .

 

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

 

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change. 

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial

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