Do you have a technical knack for resolving issues hidden within the intricate circuits of professional production equipment?

When others see a broken or malfunctioning camera, do you see a puzzle waiting to be solved?

If so, ActionLink wants YOU to join our Sony Account Repair Team and dive into the latest technological advancements in digital imaging!

Position Overview

The Repair Technician will troubleshoot and repair customer-owned Sony equipment focusing on the evaluation and repair of professional camcorders, ENG (Electronic News Gathering), and cinema, film, and production type equipment.  The role also requires completion of related administrative tasks, which will include some data entry of evaluation findings and part numbers along with completion of work orders for assigned jobs.

As our Sony Repair Technician, you will interact with diverse, passionate photographers and production professionals who entrust their beloved gear to you. Your empathy, expert know-how, and communication skills will make their day.

Schedule & Location

40 hours per weekMon - Fri 7:00am - 4:00pmSony Electronics Solutions Facility at 115 W Century Rd in Paramus

What We Offer

Represent one of the world's largest and highest quality brands in imaging$30.00 - $34.00 hourly pay Paid trainingMedical, dental, vision, life, and prescription insurance plans
 W2 employment with biweekly pay schedule & direct deposit401(k) option with employer matchPaid vacation, personal, & sick timePaid holidays

Duties

Troubleshoot, diagnose, and repair electronic & camera products correctlyMeet customer demands by providing efficient and responsive service support to client productsMaintain performance levels that are aligned with service metricsUse dedicated testing and service equipment Related administrative tasks such as data entry of evaluation findingsReport and record keep product failures, trends, and serviceability Additional duties as assigned

Qualifications

Minimum of two (2) years of experience in the hands-on repair and service of electronic equipment, preferably professional photo/video servicingMust have experience doing repairs on cameras such as Sony Venice, Sony Burano, Arri broadcast, Red broadcast, or Black Magic broadcast camerasAssociate degree in electronics or equivalent with emphasis on electronic equipmentProficient knowledge of digital and analog circuitryKnowledge and use of sophisticated test equipment in the repair process Ability to read and interpret electronic schematicsExperience in precision solderingDemonstrated basic skills with precision hand tools and test equipmentKnowledgeable of ESD (Electrostatic Discharge) procedures or willing to learnGood working knowledge of basic PC skills, including Microsoft Excel, Word and standard software applicationsExcellent communication and customer service skills

Physical Requirements

Able to use a computer, phone, and other standard office equipmentMust be mobile and able to sit and/or stand for four (4) hoursAble to lift 35 lbs. from floor to chest levelBasic understanding and manual dexterity to use various hand-held and power toolsSmartphone with internet access/data plan

Equal Opportunity Employer

#SONYREP

 

 

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