Store - Cobourg, ON Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service. **Major Activities** + Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results + Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI’s and manage your team to achieve their role KPI’s + Manage, execute and support the planogram process (POG’s) to standard. + Manage, execute and support the AD set processes. + Manage and execute shrink and safety programs. + Serve as Manager on Duty (MOD) + Maintain seasonal sets and the feature space to our visual merchandising standards + Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development + Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others + Acknowledge customers, help locate product and provide solutions + Assist with Omni channel processes + Cross trained in Custom Framing selling and production **Other duties as assigned** **Preferred Special Certifications or technical skills** + Retail merchandising and customer service experience preferred **Physical Requirements** + Ability to remain standing for long periods of time + Ability to move throughout the store + Regular bending, lifting, carrying, reaching and stretching + Lifting heavy boxes and accessing high shelves by ladder or similar equipment + If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation **Work Environment** + Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings **Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.** **We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!** **Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.** **To review a comprehensive list of benefits, please visit** Michaels Benefits (https://urldefense.com/v3/\_\_http:/www.mikbenefits.com\_\_;!!PRnUXq1GjnMOOA!6cdGTbd8RdgavuPYbzyeUHPGhrRGMjRdANGGXZW2cuEjgIBJ3HPh-1ZDnl-eCosv$) (MIKBenefits.com)