Job Description
Responsible for the design and delivery of reporting and business analysis for use by a large client base and internal requests to coordinate with software enhancements. Develop new and maintain existing reports. Communication with end-users is key to the needs analysis stage, and time/cost estimates will be prepared for each project. The role requires the testing of custom reports independently. Also involved in the reporting process is SQL development.Job Responsibilities & Requirements
Perform analysis on complex data sets to provide meaningful informationGather reporting requirements, design reports, and release reports into production Coordinate meetings with customers, draw out information to create report specifications, and develop cost estimatesMaintain records of daily data communication transactions, problems and remedial actions taken, or installation activities with use in SalesforceAs needed, work on assigned projects from Technical Support Manager or Technical Representative IV which require more time to resolveWhen needed works directly with Product Management and Software Development as part of a decision-making team to ensure proper correction of defects and implementation of enhancements into the software
Qualifications
Soft Skills
Clear and effective written and verbal communication skills. Customer Service experience. Tendency to pay close attention to small details that could impact results.
Additional Requirements
MiTek Perks
Generous time off including Paid Time Off, 13 annual holidays, and volunteer time offDay One Medical/Rx, Dental and Vision PlansFamily friendly benefits including Paid Caregiver Leave, Paid Parental Leave and Adoption ReimbursementPerformance/Incentive bonuses Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursementRetirement programs including Matching 401(k) Contributions and Profit Sharing Employer paid Short-Term Disability, Long-Term Disability and Life InsurancemyFlexPay partner – allows you to track, manage and access your pay anytimeIn compliance with the Equal Pay for Equal Work Act, the pay range for this position is estimated at $58,000-76,000/year. Base pay offered may vary based on job-related knowledge, skills, and experience. Please visit www.mii.com/about/careers/ to learn more about MiTek’s benefit opportunities.
MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.
MiTek is an E-Verify and Drug and Tobacco-Free Workplace.
We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.
For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.
www.mii.com