Under the direct supervision of a Supervisor and in collaboration with senior team members and Client Service Team, the Representative in Brand Promotions performs detailed work of an analytical and customer-service nature to clients on day-to-day paper and digital coupon settlement operations. 

General Accountabilities:

Works in coordination with Client Service Team to resolve issues, develop procedures and establish guidelines.Serves as client service representative for assigned client accounts.Coordinates the reporting process and ensures the integrity of clients' reports while meeting assigned deadlines.Manages Family Code responsibilities as assigned.Works closely with supervisor and other team members to performs special projects as required to maintain client accounts (for example, conversions, de-conversions, research projects)Manufacturer Specific Accountabilities:Interprets the data contained in reports and processes and draws conclusions from the data. If applicable, communicates conclusions to the client, highlighting key findings. Manages minimizer analysis, pay decision set up/changes and data base maintenance and forecast reviews.Acts as subject matter expert to clients and Client Service Team members as needed to educate and train clients on the coupon (paper/digital) industry, as well as Inmar specific tools (led by Inmar Trainers as needed) and processes.  Responding in coordination with Client Service Team as applicable to ad hoc inquiries relating to promotion evaluation or transaction settlementRequired Qualifications:Bachelor’s Degree preferable3-5 years related work experience in an inside sales capacity and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.Ability to concisely explain complex concept to clients and internal stakeholdersAbility to professionally handle client issues

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We are an Equal Opportunity Employer, including disability/vets.