Job Description:

Location: West Chester, Pennsylvania

CoWorx Staffing Services is now hiring a Client Services Representative in West Chester, PA!

ROLE SNAPSHOT: Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.

Responsibilities:

– Provide daily convenience care and routine maintenance for copier equipment, including cleaning, paper replenishment, and addressing minor issues.
– Respond promptly to customer inquiries and requests, ensuring high-quality service.
– Monitor and report any equipment issues to the service department or supervisor.
– Maintain accurate records of customer interactions, equipment upkeep, and inventory movement.
– Support inventory management by tracking stock levels, identifying slow-moving items, and processing inventory changes.
– Contribute to the Site Procedure Guide to document account processes and participate in cross-functional training for flexible coverage.
– Adjust site responsibilities as needed to align with client and division needs.

Desired Background/Skills:

– HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
– Basic computer skills/technical knowledge.
– Ability to multitask and prioritize in order to meet deadlines.
– Good customer service and communication skills.
– Ability to work with minimal supervision.
– Ability to work OT as needed.
– Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers’ premises.
– Ability to lift up to 50lbs.
– Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.

Other Information:

Apply today to learn more and get started!

CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.

If you are a person with a disability and require assistance during the recruitment process, please reach out to us.

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Interested candidates please reference job code 230693 when responding to this ad.

Location: West Chester, Pennsylvania