Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
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Create what’s next with us. Let’s define tomorrow together.
Why Inflight Services?
Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
Key Responsibilities:This position serves as a Representative of the Inflight Training team with a focus on the Media & Technology side of Inflight Training operations.
The role will support basic IT and troubleshooting, supports regulatory electronic and technology equipment for Inflight Training, such as iPhone (LINK) devices, iPads, laptops, and other equipment as needed. Provides weekly support of training device and application expertise and knowledge.Proactively finds solutions to technical, creative, and process challengesDesigns, transports, sets up, and operates production equipment, including audio and lighting equipment, for field and studio productions.The role may also support media technology initiatives which include: developing, shooting, editing and producing photo and video content to support flight attendant training programs, both internally with the development teams and externally to the line flight attendants. Builds and edits outstanding and creative visual assets that improve audience engagement while demonstrating traditional techniques.Supports video shoots and post-production tasks which includes reviewing footage, making editorial decisions, tape logging, rough cuts, audio adjustment, color correction, and final editing for training presentations.Collaborate with the Inflight Training team in visual storytelling by developing all video and photo content as required using a variety of digital video equipment and various industry-standard editing tools.United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
QualificationsMinimum Qualifications: Bachelor’s degree or significant work experience in basic IT, Video Producer/Editor1+ year(s) of experience with ITStrong foundational knowledge of IT and digital technology, Apple Devices (tablets and phones), PC, and Microsoft.Ability to troubleshoot common technical issues for both PC and Apple devices, including:Basic software troubleshootingMicrosoft Office applicationsEmailinternet access and connectivity issuesAbility to troubleshoot technical software issue to ensure rapid resolution Experience in project management or process designStrong written and verbal skillsEffective time management, presentation, planning and interpersonal skillsAbility to work under time constraintsAbility to work all Inflight Training shifts between hours of 0600 – 1800; hours may vary including some nights and weekendsMust be able to show work samples from previous projects e.g. video footageDeep understanding of standard principles, theories, concepts, and techniques for audiovisual (AV)Past camera experience, proven knowledge of Panasonic Camcorders, Nikon DSLR professional cameras, or similarProficiency on PCs, as well as with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc)Ability to prepare the studio set, including cameras, lighting, props, and equipmentAbility to input music, dialogues, graphics, and effects into videosApplies computer graphics and special effects for video post-production in accordance with the overall production conceptsAbility to work both independently and in a team environmentConsult with partners from production to post-production processResults oriented, can easily identify priority items, and get them done in a fast-paced deadline driven environmentMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is a crucial function of the positionPreferred Qualifications:Bachelor's degree1+ year(s) of experience in video production and training content creationExpertise preferred in video/photo editing software (Photoshop, Illustrator, Corel) Adobe Suite, (InDesign, Premiere Pro, Lightroom)Experience with graphic design and/or animation a plus
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
The base pay range for this role is $52,725.00 to $71,830.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.