Description Responsible for assisting all patrons with general information. Responsible for promoting exceptional customer service. Responsible for promoting membership into the Players Club. Responsible for educating patrons on the Players Club benefits. Responsible for maintaining daily procedures regarding the Players Club members, which includes

discerning appropriate identification, filing and record keeping.

Responsible for the issuance of information desired to be distributed. Responsible for coupons and promotions on property. Responsible for making public announcements or special announcements. Responsible for direct mail inquiries to include updating patrons account information and related duties. Responsible for taking Jackpot Photo’s and filling out the proper documentation for publicity. Responsible for cleaning the Players Club, marketing kiosks, and signage on Casino. Assists with the resolution of player complaints and problems. Assists with promotional item implementation, distribution, and redemption. Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies,

and procedures.

Must be able to work in an environment with secondhand smoke, loud noises, and large crowds. Must be able to stand and walk for prolong periods of time (7+ hours). Always follow the Company Service Standards model. Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and

weekends.

Other duties may be assigned at any time. Apply Now Save this job Share: Email Tweet Facebook LinkedIn