Reprographic Operator
 

Salary: £27,300 per annum, plus company benefits

Address: One Bank Street, Canary Wharf, London E14 4SG
Contract: Permanent, full time
Hours: 40 hours per week
Shifts: Monday through Friday 9am-6pm
Break details: 1-hour lunch, unpaid
Work model: Fully onsite

Williams Lea seeks a Reprographic Operator to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.

Williams Lea employees, nearly 7,000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations. 

Purpose of this Role:

We are seeking a detail-oriented and professional Reprographic Operator to support our document management team. This role involves the efficient operation of electronic and computerized scanning equipment to convert hardcopy documents into digital formats, as well as managing customer interactions and ensuring accurate documentation handling.

The ideal candidate will be responsible for coordinating document collections, verifying and sorting materials according to set guidelines, entering relevant customer and transaction details into systems, and facilitating the secure delivery of original documents.

Key Responsibilities:

Operate electronic or computerized scanning equipment to convert physical documents into electronic formatsCollect incoming documents from clients in a timely and organized manner.Accurately input basic customer information into tracking systemsVerify and sort documents according to established procedures and checklistsInput customer and transaction details into relevant systemsEnsure the safe delivery of original documents to clients, either through courier or direct handover, while managing customer inquiries and concernsTo reproduce high quality documents to client specifications using high speed reprographic and finishing equipmentReprographics responsibilities including monitoring/replenishing consumables for printers, calibrating machines, preparing files for scanning Reporting issues as per procedure and escalating issues to team leader Undertake all mail, courier, stationery tasks, records management and reprographics services provided within the One Stop Shop Prepare mail and files for digital scanning by removing fixtures and fastenings Scanning of hard copy mail/files into PDF format using high speed scanners Scanning of records Receiving inbound couriers and booking outbound couriers  ​

Key Skills

Reprographics/mailroom experience requiredWilling to learn or have previous experience with records management tool. Competent with Microsoft Office tools; Excel, Word, PowerPoint, Outlook emails and TeamsExcellent attention to detail skills is a mustKnowledgeable about routine maintenance and upkeep of equipmentClient focused approach to provide our high standard of service requiredAbility to work alone or collaboratively daily as part of a wider teamAble to keep calm under pressure Excellent communication skills with confidence to deal with clients at all levels Able to make logical decisions, considering all relevant information and alternative solutions Must take ownership for tasks and problems and personal development 

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday plus bank holidaysSalary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliancesLife AssurancePrivate Medical InsuranceDental InsuranceHealth AssessmentsCycle-to-work schemeDiscounted gym membershipsReferral Scheme

You will also work for a global employer who is dedicated to offering each employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness, and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview, please contact us at careersatWL@williamslea.com.

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