Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

This position is working Monday-Friday 7:30AM-4:30PM

Job Description

The core role of the Reprographics Associate is to support various services of the account which may include but are not limited to reprographics, binding services, mail services, conference room, and facilities services.

*This position is eligible for a $2,000 signing bonus.

Responsibilities:

Accurately log all job requests and communicate, in a timely manner, with clientsCreate, modify, assemble, and bind documents, and prepare reportsPerform general clerical duties in connection with the Reprographics Department's needsQuality check all work products to ensure accuracy and completion of all client specificationsArrange for delivery of printed materials, per client instructions, using overnight and local courier servicesPerform key ops procedures on office reprographics equipmentTroubleshoot problems with reprographics equipment and place service calls as neededEnsure the confidential integrity of the workspace and projects in progressWork on special projects as designated by the client and/or RRD managementMaintain inventory of office supplies needed for Reprographics work, i.e. paper, toner, etc.Communicate consistently with management on projects or equipment-related mattersProvide vendor escorts, as neededCoordinates messenger services/deliveriesPerform other duties as needed, at the site

QualificationsHigh School Diploma or GED preferred2 or more years experience in a customer service function in a relatable industryIntermediate to Advanced skills in Microsoft Word, Excel, and PowerPointAbility to quickly learn proprietary systemsStrong computer literacy and ability to work in a team environmentExcellent written and verbal communication"Can do" attitude to provide premier service to clientsDesire to train across multiple job functionsAbility to handle highly confidential information

Additional Information

All your information will be kept confidential according to EEO guidelines.

RRD is an Equal Opportunity Employer, including disability/veterans