Client Focus
•   Capable of working with clients at any level
•   Consistently building enduring client partnerships
•   Show relentless client focus in business decisions
•   Become a recognized expert in the Country
•   Gain external recognition as WSBL thought leader in the Country
•   Continually extend and actively share expertise in Ipsos’ tools and techniques
•   Is a strong advocate for the Ipsos offer and the value it delivers to clients
•   Demonstrate and share up-to-date, detailed knowledge of the competitive offer

Financial
•   Generate significant contribution to Ipsos in terms of revenue from existing and new clients
•   Identify and implement ways of improving work efficiency and profitability
•   Identify and act on commercial opportunities 
•   Anticipate evolving/new commercial trends and respond to them appropriately

Expertise
•   Implement strict compliance with ISO standards.
•   Make effective pricing decisions
•   Design innovative, winning proposals in response to complex, challenging briefs
•   Lead pitches on complex, challenging briefs
•   Drive the Analysis Plan
•   Accountable  for project  and account profitability
•   Apply and direct the use of complex sampling techniques and weighting schemes
•   Direct the team in the application of advanced research techniques
•   Direct the team to deliver presentations focused on insights and stories from data
•   Make strategic recommendations from findings, adding value to clients by taking a problem solving approach
•   Deliver inspiring client presentations

People 
•   Provide project guidance, support and coaching to team members.
•   Manage resources/workloads on projects  effectively
•   Guide the performance development of team members
•   Offer support for team members' ideas and proposals.
•   Identify and promptly tackles morale issues of team members.
•   Seek to understand and address retention challenges
•   Recognize team member efforts through Performance Review and Appraisal and provide justified recommendation for career and personality growth.

Adherence to Company Rules and Regulations
•   Demonstrate faithful obedience to Company rules and regulations. 
•   Communicate effectively and implement strictly all established rules and regulations.
•   Ensure that violations are managed appropriately by following established standard procedures in handling erring employees.

Other Duties
•   While this Job Description is intended to be a specific reflection of the requirements of the position, management reserves the right to add or remove duties / key accountabilities when circumstances dictate.