This position provides high quality telephonic support and problem resolution to Enterprise customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Enterprise Support Consultant performing at this level will be required to utilize skills from training, education, experience or certifications to fulfill their daily responsibilities. In addition, this position will work in a team environment to maximize individual and team performance.  

Qualifications:

At least 2 years in College1 year BPO experienceGood communication skil

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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